Security Officer II

Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. At HHSC, your contributions matter, and we support you at each stage of your life and work journey. Our comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more.

Explore more details on the Benefits of Working at HHS webpage.

• Functional
  
  Title:
  
  Security Officer II
• Job Title: Security Officer II
• Agency: Health & Human Services Comm
• Department: Security
• Posting Number: 11907
• Closing Date: 03/09/2026
• Posting Audience: Internal and External
• Occupational Category: Protective Services
• Salary Group: TEXAS-A-13
• Salary Range: $3,100.00-$4,365.66
• Pay Frequency: Monthly
• Shift: Day
• Additional Shift: Days (First);
  Evenings (Second);
  Nights (Third);
  Weekends
• Telework: Not Eligible for Telework
• Travel: Up to 10%
• Regular/Temporary: Regular
• Full Time/Part Time: Full time
• FLSA Exempt/Non-Exempt: Nonexempt
• Facility
  
  Location:
  
  Richmond State Supported Living Center
• Job Location City: RICHMOND
• Job Location Address: 2100 PRESTON
• Other Locations:
• MOS Codes: ,,,,,,,113X,11A,11B,11C,11Z,180A,18A,18B,311A,31A,31B,31D,31K,31PX,31Z,3P0X1,649X,715X,749X,GM,MA,ME,MLES,MST,OAF
  10,OAF
  12,OAP
  10,OAP
  14,OAR
  10,OAR
  13,OS,OSS,SO

Come work in an environment where we truly value and respect those we serve and believe in the mission that all people can achieve a higher level of wellness and independence.

The state supported living centers serve people with intellectual and developmental disabilities who are medically fragile or who have behavioral problems. The centers provide campus-based direct services and supports at 13 centers located throughout the state. Learn About Our State Supported Living Centers

If you are looking for a place to work where you can establish a career that is filled with purpose, this is the job for you!

• Attends work on a regular basis and may be required to work a specific shift schedule or, at times, even a rotating schedule, extended shift and/or overtime in accordance with agency leave policy and performs other duties as assigned.
• Monitors surveillance cameras in state supported living center/state hospital buildings for unauthorized persons, fires, and unusual occurrences and incidents and reports emergencies immediately upon discovery. Reports abuse, neglect and/or exploitation allegations through proper channels if suspected during surveillance camera monitoring.
• Conducts routine patrol of buildings and grounds taking appropriate action upon discovery of unauthorized persons or activities.
• Responds to all fire alarms and investigates the cause of alarm, taking any emergency action if necessary in accordance with training received. Assists with fire drills and other proactive life safety checks as directed.
• Handles the dissemination and coordination of emergency responses and information, and notification to facility management and law enforcement personnel, if appropriate, in the event of emergency and/or security violation situations.
• Assists in the apprehension of suspects, where reasonably possible, in cases of unauthorized entry into buildings and work areas, malicious mischief, or other violations.
• Prepares timely and accurate documentation relative to emergencies and/or security violations.
• Evaluates and makes recommendations for changes to security regulations.
• Trains, coaches, and mentors new security officers as needed.
• Attends and participates in all mandatory training to meet requirements, maintain job-competence, and develop professionally.
• Other duties as assigned include but are not limited to actively participating and/or serving in a supporting role to meet the agency's obligations for disaster response and/or recovery or Continuity of Operations (COOP) activation. Such participation may require an alternate shift pattern assignment and/or location.

• Knowledge of the building or premises security, use of surveillance equipment, and of the rules and regulations pertaining to building admissions and exits, and of alarm devices.
• Skill in oral and written communication, including writing incident and other investigative reports.
• Ability to communicate with potentially aggressive residents, visitors, and employees.
• Ability to patrol grounds, detect danger, and take appropriate action.
• Physical ability to walk extensively, run occasionally, and assist in restraining during an emergency.
• Ability to drive a state-vehicle.
• Ability to prepare concise reports.
• Ability to train others.
• Ability to remain calm, reasonable, and react quickly in an emergency situation.
• Skill in defusing potentially difficult situations.
• Skill in monitoring and assessing situations and determining appropriate response.
• Knowledge of basic traffic and parking regulations.