Donut Artisan-Early Morning Shift-Richmond
Listed on 2026-10-13
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Retail
Retail Associate/ Customer Service
Lee’s Marketplace is a family-owned grocery chain committed to providing an enjoyable shopping experience for our guests. We pride ourselves on offering high-quality products, exceptional service, and a friendly, welcoming environment. We value our team members and treat them like family, and we strive to make a positive impact in the communities in which we serve.
Position SummaryLee’s Marketplace is a family-owned grocery chain committed to providing an enjoyable shopping experience for our guests. We pride ourselves on offering high-quality products, exceptional service, and a friendly, welcoming environment. We value our team members and treat them like family, and we strive to make a positive impact in the communities in which we serve.
As a Lees Marketplace Donut Artisan, you will be responsible for creating high-quality, artisanal donuts that delight our customers. Your role will involve working in the early morning/overnight hours following the detailed process in frying signature Lees Marketplace donuts, designing unique toppings, and ensuring each donut is made with precision and care. You will work in a fast-paced kitchen environment, collaborating with a team to maintain our reputation for exceptional products.
PrimaryPosition Duties Key Duties and Responsibilities
- Helps with the production, frying, decorating, packaging, and maintenance of all donuts in accordance with recipes and quality standards.
- Assists in the displaying and restocking of the donut products. Ensures shelves and cases are filled, fresh, rotated, faced, and cleaned.
- Maintain accurate food inventories.
- Maintains training and certification by actively attending in-person trainings and consistently utilizing digital training platforms.
- Maintains, processes, and completes orders through digital and in person order processing.
- Other responsibilities as needed.
- Greet and assist guests in a friendly and courteous manner.
- Provide knowledgeable answers to guest inquiries.
- Promote and exemplify a high level of morale within department and store, utilizing friendly but professional methods of honest and open communication with guests and team members.
- Provides excellent guest service by acknowledging guests promptly and taking their orders accurately. Prepares and processes the guest’s orders promptly and finalizes their purchase in a friendly manner.
- Displays excellent problems solving skills and prides themselves on finding the best resolution that exemplifies the “Lee’s Way- doing what’s best for our guests, our team, and our company”.
- Be familiar with, and assist customers with use of, Lee’s Marketplace website.
- Stock shelves and maintain displays according to store standards.
- Ensure product freshness by watching for quality in production, following recipe guidelines and procedures, and consistently stocking/rotating donuts for freshness.
- Maintain accuracy and punctuality in all special orders.
- Package and label products using a computer program.
- Assists the department to maintain proper freshness, pricing, code dating, tare and merchandising of products in compliance with company policies and procedures.
- Maintain a clean and organized work area.
- Follow all safety and sanitation procedures.
- Report any safety hazards or equipment issues to management.
- Adhere to all food safety and sanitation regulations.
- Contributes towards the cleaning responsibilities in the department as management sees fit.
- Operate cash registers and handle transactions accurately.
- Follow store policies on returns, exchanges, and refunds.
- Ensure the security of cash and other financial transactions.
- Work cooperatively with team members to achieve store…
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