E-Billing Specialist – Richmond Office

Job Summary

The E-Billing Specialist is responsible for managing and maintaining the electronic billing process for the law firm. This role ensures that all client invoices are accurately submitted through e-billing platforms, adheres to client-specific billing guidelines, and resolves any issues related to invoice rejections or disputes. The E-Billing Specialist works closely with attorneys, billing coordinators, and clients to ensure timely and accurate billing, supporting the firm’s financial objectives.

• Prepare, review, and submit client invoices via e-billing platforms.
• Ensure compliance with client billing guidelines and firm policies.
• Monitor the status of submitted invoices, addressing any rejections or issues promptly.
• Work with billing coordinators and attorneys to resolve discrepancies or client inquiries.
  • Serve as the primary contact for clients regarding e-billing matters.
  • Respond to client inquiries related to billing, payments, and adjustments.
  • Collaborate with clients to resolve any billing disputes or discrepancies.

• Maintain and update e-billing system records, including client profiles, rate tables, and billing codes.
• Generate and analyze e-billing reports to monitor billing efficiency and identify areas for improvement.
• Assist with the implementation and testing of new e-billing platforms or system upgrades.

• Ensure all billing activities comply with legal and regulatory requirements.
• Maintain accurate records of billing submissions, adjustments, and communications.
• Assist in the preparation of audit materials related to e-billing processes.

• Provide training to attorneys and staff on e-billing procedures and best practices.
• Support the billing team with ad-hoc projects and process improvement initiatives.

• 2-4 years of experience in billing, e-billing, or accounting, preferably within a law firm or professional services environment.
• Proficiency with e-billing platforms such as LEDES, Serengeti, TyMetrix, or similar systems.
• Strong knowledge of billing processes, legal billing guidelines, and financial principles.
• Excellent attention to detail and organizational skills.
• Ability to manage multiple tasks and deadlines in a fast-paced environment.
• Strong communication and interpersonal skills.
• Proficiency in Microsoft Office Suite, particularly Excel.
• Experience with legal practice management software (e.g., Perfect Law, Aderant) is a plus.

Job Type: Full-time

• 401(k)
• 401(k) matching
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Schedule:

Monday to Friday

Experience:

E-Billing – 1 year (Preferred)