Member Services Coordinator

Join the innovative team at the Virginia Association of Independent Schools (VAIS) as the Member Services Coordinator and play a key role in advancing excellence across Virginia’s independent education landscape. VAIS is the leading resource for independent education in the Commonwealth. With core values of excellence, community, and independence, we serve our 92 PK-12 member schools through accreditation, advocacy, and professional learning programs.

VAIS seeks a collaborative professional to coordinate critical functions across the Association’s three main areas of service: accreditation, advocacy, and professional learning. The role requires strong organizational skills, attention to detail, technological proficiency, and the ability to manage multiple complex projects simultaneously while maintaining positive relationships with member schools and external stakeholders. The position is cross-functional, with significant responsibilities in data management, communication, technology coordination, and process execution.

• Manage accreditation visiting team logistics, including invitations, communications, schedules, customized Google Sites, Google Classroom management, and post-visit wrap-up
• Support Accreditation Committee meetings through agenda preparation, communications, scheduling, materials management, recording minutes, and tracking action items
• Maintain key workflows, timelines, and reporting structures required by VCPE (Virginia Council for Private Education) and ICAISA (International Council Advancing Independent School Accreditation)
• Manage and update accreditation-related technology resources, including Google Sites, shared drives, templates, and forms
• Manage annual and cyclical surveys, including data collection, quality assurance, and reporting
• Serve as the primary DASL (Data and Analysis for School Leadership) liaison, providing guidance and troubleshooting for schools and staff, and providing reports as requested
• Administer and maintain all accreditation-related certificates, records, and documentation for member schools

• Support the legislative review process by tracking relevant bills during the Virginia General Assembly session and throughout the year, summarizing key impacts for independent schools
• Support Advocacy Committee meetings through agenda preparation, materials management, recording minutes, and tracking action items
• Support VCPE-related advocacy coordination, communications, and compliance documentation
• Suggest monthly advocacy communication to be included in Association newsletters
• Administer the Career Center, including communications with schools to support postings, promotion on social media, and analytics to measure success

• Track member engagement across programs and events; generate internal reports that support strategic decision-making
• Coordinate and administer surveys for professional learning programs, including analysis and distribution of findings
• Support the delivery of professional learning events as needed

• Monitoring the association’s master calendar, ensuring alignment across accreditation cycles, professional learning events, and key operational milestones
• Prepare annual back-to-school packets for member schools
• Maintain the association directory, ensuring accuracy and timely updates to personnel and school information
• Maintain the internal association database, ensuring accurate contact information for all member schools and personnel
• Maintain Head of School transition data and produce periodic updates for leadership
• Support use and upkeep of the internal dashboard, including data entry, integrity checks, and enhancements
• Serve as the website liaison, coordinating content updates, vendor communication, and quality control
• Serve as a technology liaison for the staff, coordinating troubleshooting and system access

The successful candidate will demonstrate professional discretion when handling confidential information, maintain a customer service orientation when working diverse member constituencies, show adaptability and problem-solving skills in a dynamic environment, work…