Administrative Specialist

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The State Corporation Commission’s (SCC) Bureau of Insurance (BOI) is seeking an Administrative Specialist to join our Financial Regulation Division (FRD). The Administrative Specialist position will be responsible for providing administrative support to FRD staff, consumers, and industry personnel. This position offers a hybrid work schedule (some in-office and telework days each week) and training opportunities.

Essential functions of the Administrative Specialist position include:

• Answer phone calls from consumers and industry personnel, which may involve providing requested documentation and/or answering complicated questions and transferring calls to appropriate staff member as needed.
• Assist in the distribution of insurance company public documents.
• Monitor division email inboxes and respond accordingly to requests.
• Manage and maintain files and records.
• Sort and distribute incoming mail to FRD staff.
• Prepare a wide variety of documents in support of FRD staff including letters, memorandums and schedules.
• Prepare documentation including editing, formatting, and proofreading.
• Update BOI systems with insurance related information.
• Distribute monthly listing of insurers licensed in Virginia.
• Prepare and pull together information for weekly and monthly reports for leadership.
• Order supplies and coordinate visitor parking requests as needed.
• Perform related duties as assigned.

Preferred qualifications for this position include experience with clerical practices and providing administrative support. The ability to correspond with consumers over the phone in a professional, polite, and patient manner is essential. The ability to pull information together for reports and edit, format, and proofread documents is critical for success. Excellent written and verbal communication skills, strong organizational skills, and the ability to effectively and professionally communicate information to diverse groups of people are essential.

Ideal candidates for this position will support administrative needs of a team, have strong attention to detail, problem-solving skills, and be able to identify and resolve problems in a timely manner. The ability to establish and maintain effective working relationships with SCC staff, industry personnel, and the general public is essential. The ability to handle multiple competing priorities and shift quickly from one task to another as well as work both independently and within a team is critical for success.

Applicants must be proficient in the use of a personal computer, particularly with Microsoft Outlook, Teams, Word, SharePoint, Excel, and PowerPoint. Familiarity with insurance is considered a plus.

Interested candidates are strongly encouraged to apply by January 12, 2026.

If you are an external candidate, applications can be submitted on the SCC Career Center website at (Use the "Apply for this Job" box below). If you are an internal candidate, apply using eSCC (Oracle) - iRecruitment Employee Candidate.

• Entry level

• Full-time

• Administrative

• Government Administration, Office Administration, and Administrative and Support Services

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