Administrative Assistant

Responsibilities

• Communicate clearly with customers through phone calls and emails
• Handle inbound and outbound phone calls with customers and resolve issues relating to payments
• Review and research billing information and submit corrections when needed
• Provide general administrative support to the office and assist team members when needed
• Maintain detailed account records using Excel
• Investigate account discrepancies and resolve disputes

• Excellent attention to detail
• Ability to pick up on new technology quickly
• Ability to multitask
• Must possess wonderful organizational skills

• 1-3 years of administrative experience
• Proficient in Microsoft Office Suite
• Must be proficient with V-Lookups and Pivot Tables

Work Hours:

40 hours per week

Employment Type:

Contract to Hire, Full Time

Equal Opportunity Employer/Veterans/Disabled

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance

Benefit offerings include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits, and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria.