Account Representative
Listed on 2026-01-02
-
Business
Customer Success Mgr./ CSM, Client Relationship Manager
Company Description
Performance Food service, PFG's broadline distributor, maintains a unique relationship with a variety of local customers, including independent restaurants and hotels, healthcare facilities, schools, and quick-service eateries. A team of sales reps, chefs, consultants, and other experts builds close relationships with customers providing advice on improving operations, menu development, product selection, and operational strategies. The Performance team delivers delicious food but also goes above and beyond to help independent restaurant owners achieve their dreams.
Job Description Position DetailsLocated in Richmond, VA., 4 days onsite scheduled with one remote workday.
We Deliver the Goods- Competitive pay and benefits, including Day 1 Health & Wellness Benefits, Employee Stock Purchase Plan, 401K Employer Matching, Education Assistance, Paid Time Off, and much more
- Growth opportunities performing essential work to support America's food distribution system
- Safe and inclusive working environment, including culture of rewards, recognition, and respect
Supports Account Executives and Account Managers as well as PFG's national customers with reports, pricing support, LTO tracking and day-to-day operations of a national account. Interacts with the customer and the various OpCo's to ensure that contract and pricing requirements are being met and that orders and special requests are processed and managed appropriately. Acts as the liaison between the customer account(s) and the PFG OpCo to secure and develop the customer relationship.
Resolves issues between the customer and the PFG OpCo to maintain positive customer interface. Runs weekly, monthly & quarterly reports & special report requests at any given time; compiles data & submits monthly & quarterly rebate requests. Functions as a team member within the department and organization, as required, and performs any duty assigned to best serve the company.
- Supports Account Executives and Account Mangers as well as PFG's national customers with reports, pricing support, LTO tracking and day-to-day operations of a national account
- Interacts with the customer and the various OpCo's to ensure that contract and pricing requirements are being met and that orders and special requests are processed and managed appropriately
- Acts as the liaison between the customer account(s) and the PFG OpCo to secure and develop the customer relationship
- Resolves issues between the customer and the PFG OpCo to maintain positive customer interface
- Runs weekly, monthly & quarterly reports & special report requests at any given time; compiles data & submits monthly & quarterly rebate requests
- Functions as a team member within the department and organization, as required
- Performs other related duties as assigned
Required
Education:
High School Diploma/GED or Equivalent Experience.
Required Experience:
2-4 Years experience in sales, marketing or related area.
Preferred Education:
Bachelor's Degree in Sales/Marketing, Business, or related area.
Preferred Experience:
4-6 years' experience in sales, marketing, or related area within food service industry.
Strong MS-Excel and/or Power BI.
Preferred Professional Certification:
Valid Driver's License Required.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).