Operations Manager

A little bit about us...

Our boutique consulting firm, Sandbox, is a unique associate-led, partner backed business practice with a track record and passion for helping venture-backed and venture-minded companies launch, grow and monetize their businesses. Our clients benefit from our team's versatile expertise and diverse experience to guide them through periods of transformation and growth.

Our employees-- affectionately referred to as Sand boxers-- are a collection of repeat entrepreneurs, recovering corporates, reformed management consultants, and rogue college grads who believe in a creative approach to traditional consulting. What makes us great? Our sandbox is full of richly diverse skills, talents, thoughts, lifestyles, experiences AND we all share a love for getting our hands dirty and doing what it takes to help our clients achieve their business goals.

As our client list grows, so does our need for talented, hard-working team members. The Operations Manager is the backbone of Sandbox’s internal engine; a critical function that ensures the entire firm runs with precision, foresight, and consistency. As the sole owner of Sandbox’s operational infrastructure, the Operations Manager has strategic visibility across finance, HR, business development, and team culture and is empowered to drive improvements, introduce systems, and make recommendations that directly shape the firm’s success.

This is a role for someone who thrives on ownership, sees patterns before others do, and understands that great operations are not invisible overhead but a critical foundation for sustainable growth.

• Own daily operational flow by providing the partners with key meetings, priorities, blockers, and financial updates that enable decision-making.
• Manage partner scheduling and calendars with foresight — anticipating and communicating conflicts, optimizing time, and protecting focus.
• Ensure client proposals are prepared, reviewed, and delivered within 24 hours, supporting Sandbox’s responsiveness and reputation.
• Own the client onboarding process from kickoff scheduling through setup, ensuring a seamless and professional start to every engagement.
• Act as the central communicator for company-wide announcements and updates.
• Keep finance and business development documentation accurate, current, and actionable; monitor cash and collections daily.
• Quickly triage and resolve ad-hoc requests with accuracy and ownership.

• Ensure employee hours are accurately recorded in Harvest and proactively address any gaps or issues.
• Track and update all business development leads in Nutshell, ensuring leadership has an accurate view of the pipeline.
• Reconcile invoices and expenses in Quick Books, flagging irregularities and ensuring financial integrity.
• Own the collections process by managing follow-ups and reporting progress weekly.
• Deliver a concise weekly “operations summary” — what was completed, what’s pending, and what’s next — to keep leadership aligned.
• Act as weekly standup facilitator, maintaining rhythm and focus.
• Ensure all technology and AV needs are prepped for team meetings.

• Lead Sandbox’s monthly financial close process with accuracy and accountability.
• Ensure all client invoices are sent timely and reminders are issued as needed.
• Manage monthly budgets for snacks, office supplies, and related overhead, keeping spend in line with company priorities.
• Track and execute on swag, special projects, and client gifts, ensuring Sandbox’s culture and brand are consistently represented.

• Own quarterly tax payments, commission and distribution payouts and work with CPA during tax season to help with preparations.
• Conduct quarterly audits of systems, files, calendars, and onboarding docs, identifying gaps and driving continuous improvement.
• Present quarterly recommendations to leadership for operational improvements, positioning Sandbox to scale effectively.

• Act as primary administrator of Google Workspace and software subscriptions, ensuring smooth access and compliance.
• Own the issuance, tracking, and management…