Senior Product Manager

Hop Drive is building an enterprise-ready mobility platform for the automotive industry. We began as a vehicle logistics business, coordinating moves through our driver network and dispatch operations. The software built to support that work now powers standalone SaaS products, while transportation services remain central to our business.

Our software portfolio includes Valet Lite, Guest Rides, Return Rides, Parts Delivery, Mobile Service, and Appraisals. Our transportation services include Full-Service Valet and Operational Moves. These offerings are at different stages of development and availability but share a common technology foundation. Customers can manage their own teams with Hop Drive SaaS or use full-service solutions backed by Hop Drive-provided labor and operational resources.

We're a growing startup that pairs ambitious goals with a healthy work-life balance. We value collaboration, curiosity, ownership, and a growth mindset, and welcome people from all backgrounds.

Hop Drive is building an enterprise-ready mobility platform for the automotive industry. We began as a vehicle logistics business, coordinating moves through our driver network and dispatch operations. The software built to support that work now powers standalone SaaS products, while transportation services remain central to our business.

Our software portfolio includes Valet Lite, Guest Rides, Return Rides, Parts Delivery, Mobile Service, and Appraisals. Our transportation services include Full-Service Valet and Operational Moves. These offerings are at different stages of development and availability but share a common technology foundation. Customers can manage their own teams with Hop Drive SaaS or use full-service solutions backed by Hop Drive-provided labor and operational resources.

We're a growing startup that pairs ambitious goals with a healthy work-life balance. We value collaboration, curiosity, ownership, and a growth mindset, and welcome people from all backgrounds.

We're seeking a Senior Product Manager to guide the direction and evolution of Hop Drive's products. You'll combine customer needs, business priorities, market insights, and usage data to decide which problems are worth solving. With leadership and Engineering, you'll discover and shape opportunities, recommend priorities, and help new capabilities launch, gain adoption, and deliver measurable value.

This role spans strategy, operational workflows, technical collaboration, go-to-market readiness, and continuous product improvement. You'll partner with Technology, Client Success, Sales, Operations, Finance, Marketing, leadership, customers, and end users.

We use Shape Up in eight-week cycles
: six weeks of development followed by two weeks of planning and shaping. The Senior Product Manager leads discovery, shaping, and prioritization recommendations, while software product engineers own technical solutions, execution planning, and delivery
. This is not a Scrum Master, sprint manager, or traditional project management position.

You’ll help keep our independently offered SaaS products and transportation services coherent, identifying where customer workflows should be shared and where they should differ. We’re looking for someone eager to observe real operations firsthand, use our products, challenge assumptions, and build trust across technical and nontechnical teams.

• Own product direction and discovery. Understand our customers, users, business model, products, and workflows. Gather input from customers, drivers, field teams, Client Success, Sales, Operations, Marketing, Engineering, and leadership. Use interviews, observation, market signals, and product data to uncover underlying problems. Treat feature requests as inputs, not commitments.
• Recommend the next bets. Evaluate customer impact, commercial priorities, product performance, and strategic opportunities for each Shape Up cycle. Maintain an evolving product direction without locking the company into a fixed long-term feature roadmap. Help leadership make informed prioritization decisions.
• Shape opportunities with engineers. Turn worthwhile problems into compelling Shape Up pitches with a clear problem, value, appetite, constraints, tradeoffs, and measurable outcomes. Participate in betting decisions; leave implementation approaches and delivery ownership with software product engineers.
• Support development without managing sprints. Clarify customer needs, answer product…