Manager, Product Management - Digital Experiences; Business Cards & Payments

Business Cards & Payments (BC&P) | Build the Future.

At BC&P, we bring a builder's mindset to work, just like the business owners we serve. Small businesses are a different kind of customer. They're the people turning ideas into opportunities, and opportunities into livelihoods. When we build for them, we build something bigger. That's why we have a high bar for quality. We own the work end to end, turning today's insights into tomorrow's results, together.

• We're relentlessly curious.
• We ask the hard questions.
• We make space for the best ideas to win.

Because that's how we create impact we can be proud of.

In BC&P, we are looking for a Product Manager with a demonstrated interest and aptitude for Al. While formal on-the-job experience with Al is a plus, we highly value candidates who have proactively incorporated Al into their personal projects, explored Al-driven development environments (e.g., Cursor, Claude Code, Git Hub Copilot), or built automations using Al agents. Show us how you've used Al to learn, build, and solve problems beyond basic text generation.

About the Role:

As a Product Managemen in this role, you will serve as the strategic lead for the front-door digital experience of our core customer-facing platform. In this role, you will own the Business Account Home experience, transforming how business customers navigate, prioritize, and manage their daily workflows. Looking ahead, you will shape the future of our user experience by championing AI-driven enhancements—such as intelligent conversational interfaces—and designing smart, personalized customer pathways that surface as "next best actions" the moment users log in.

We are looking for someone who spikes in both human-centered design and business focus—someone who can deeply understand user needs and translate them into intuitive experiences that drive operational efficiency and real business value for our customers.

Capital One Product Framework

• Human Centered
  - Obsesses about internal and external customer needs to reimagine and innovate product solutions
• Business Focused
  - Delivers game-changing outcomes by focusing on leverage and execution excellence
• Technology Driven
  - Leverages technology to deliver innovative and resilient solutions that enable both near term and long term value
• Integrated Problem Solving
  - Identifies and resolves complex problems to deliver outcomes while mitigating product risks
• Transformational Leadership
  - Leads cross functional teams to solve customer problems and drive organizational alignment

Basic Qualifications:

• Currently has, or is in the process of obtaining one of the following with an expectation that the required degree will be obtained on or before the scheduled start date:
• A Bachelor's or Master’s Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field), Business or Marketing

OR

• Bachelor's degree in any field and at least 3 years of Product Management experience

Preferred Qualifications:

• Experience translating business strategy and analysis into consumer facing digital products

At this time, Capital One will not sponsor a new applicant for employment authorization, or offer any immigration related support for this position (e.g. H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, E-3, and O-1, or any other forms of work authorization that require immigration support from an employer).

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital…