Senior Product Manager, IVR Platform
Listed on 2026-10-17
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Business
AI Business & Operations, Product Manager
Capital One is seeking a Product Manager for the IVR Platform in Richmond, VA. You will own the end-to-end strategy, roadmap, and success of foundational IVR capabilities and influence the AI roadmap across LOBs.
You will translate cross-LOB priorities into a strategic plan to improve platform availability and usability enterprise-wide. The role collaborates with engineering and product teams to deliver measurable customer value, with a focus on delivering scalable, AI-enabled IVR experiences
This position is for the Senior Product Manager, IVR Platform role at Capital One.
Please review the full job details above before applying.
If your experience matches this role, we encourage you to apply.
All applications are reviewed carefully by our team.
The position is based in Richmond, VA, United States.
This opportunity is part of our work in Management & Operations.
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