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Analyst, Customer Relations - Iconic Issue Resolution

Job in Richmond, Henrico County, Virginia, 23214, USA
Listing for: CarMax
Full Time position
Listed on 2026-10-18
Job specializations:
  • Business
    Client Relationship Management
  • Customer Service/HelpDesk
    HelpDesk/Support, Customer Service Rep, Client Relationship Management
Salary/Wage Range or Industry Benchmark: 47000 - 71000 USD Yearly USD 47000.00 71000.00 YEAR
Job Description & How to Apply Below

Car Max in Richmond, VA is seeking an Analyst, Customer Relations to advocate for customers and resolve escalated issues with our Iconic Issue Resolution approach. You will analyze complex situations, communicate with diverse teams, mentor peers, and drive improvements in customer experiences across phone, social media, and written channels.

The role requires independent judgment, strong problem-solving skills, and the ability to manage multiple priorities in a fast-paced environment.

The Analyst, Customer Relations
- Iconic Issue Resolution position in the Management & Operations, Sales field is open for applications.

Join us at Car Max as our next Analyst, Customer Relations
- Iconic Issue Resolution in Richmond, VA, United States.

We are currently recruiting a Analyst, Customer Relations
- Iconic Issue Resolution for our team in Richmond, VA, United States.

This is an excellent position to take on the Analyst, Customer Relations
- Iconic Issue Resolution role at Car Max.

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