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Creative Traffic & Asset Coordinator

Job in Richmond, Henrico County, Virginia, 23214, USA
Listing for: Tailsco Ltd
Full Time position
Listed on 2025-11-20
Job specializations:
  • Creative Arts/Media
    Digital Media / Production, Creative Design / Digital Art
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below

Changing the world of pet food for good We’re , a dog food subscription company with a big difference. We create truly tailored food for each and every dog we serve. We start by asking people a few simple questions about their dog. Then we use that information to create their dog’s unique  recipe – so their dog gets exactly the nutrition they need, in the taste they love, delivered to their door every month.

It’s clever stuff.

We’ve got bold plans. Having created an entirely new category in pet food – backed by Purina, one of the world’s largest pet food companies. You’ll join a bunch of smart people working towards the same goals – and a bunch of smart-ish dogs, all working on their own thing.

Together, we’ll change the world of pet food for good.

Our Creative Studio

The Creative Studio is a passionate, collaborative team of makers and thinkers, bringing the  brand to life with creativity, care, and a love of dogs at the heart of everything we do.

Build our brand

We set ambitious goals. We challenge and support each other in equal measure. At the pace we’re moving, we prefer to test ideas and learn quickly rather than spend months building a business case. That means we celebrate when things go right, and we learn when things go wrong.

Sound like a team you want to join? Here’s how you’ll make a difference:

The role

We’re looking for a highly organised, detail obsessed and technically aware Creative Traffic & Asset Coordinator to keep our in‑house studio running smoothly. You’ll play a key role in how we deliver work at pace and scale – managing creative requests, refining briefs, planning resources, tracking progress and keeping our asset library in top shape.

As the guardian of our creative assets, you’ll know our library inside out, keeping it organised and ready to support delivery. You’ll also lead on brief intake, resourcing and workflow improvements to help the Creative Studio run at its best.

Working closely with the Head of Creative Studio, you’ll keep workflows tight, capacity managed and briefs scoped correctly. You’ll also support freelancer onboarding, documentation and the systems that help our team focus on what they do best – delivering high‑impact, brand‑led creative across every channel.

This isn’t a traditional project management role. It’s a technically minded, systems‑first position designed to enable great creative work through structure, clarity and momentum.

Brief intake & creative workflow
  • Be the first point of contact for incoming creative briefs
  • Clarify, refine and elevate requests into clear, actionable briefs
  • Maintain the intake tracker and workflow templates so every project has clear scope and next steps
  • Support the Head of Creative Studio in building scalable  workflows
Capacity planning & freelance resourcing
  • Monitor studio capacity and flag resourcing needs in advance
  • Onboard and manage freelancers – matching the right talent to the right brief
  • Keep our freelancer databases up to date with bookings, rates and specialisms
  • Support balanced, well‑planned resourcing that protects delivery and team wellbeing
Asset management & file governance
  • Own and organise the creative asset library, ensuring everything’s named, structured and accessible
  • Ensure final assets are archived accurately with correct usage rights
  • Spot gaps or opportunities to improve the library and flag proactively
  • Uphold governance standards across file naming, version control and archiving (Adobe, Figma, Drive, DAM)
Creative ops & technical support
  • Help embed and improve systems, templates and documentation across the studio
  • Support file delivery and QA, ensuring artwork and exports meet technical standards
  • Partner with the Head of Creative Studio on workflow improvements
  • Provide light‑touch technical support on templates, specs or file setup where needed

The skills you’ll bring:

  • Experience leading creative operations, brand production or studio workflows at scale, ideally within a multi‑channel or FMCG/D2C environment
  • Strong technical know‑how, with experience building and managing systems or automation workflows for efficient asset delivery
  • Solid understanding of artwork setup, print specs and pre‑press processes for print and…
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