Principal Associate, Associate Creative Director — PPX Brand Creative

Principal Associate, Associate Creative Director — PPX Brand Creative

Capital One Brand Creative is looking for an experienced, strategic, and digitally‑savvy Associate Creative Director to join the Premium Products & Experiences (PPX) team. You are a native who is comfortable being hands‑on as well as directing a team of designers and copywriters to world‑class creative executions in the Premium space. You are equally passionate about your creative craft and about strategy to develop innovative and upscale customer experiences.

As the Associate Creative Director, you will support the PPX email creative director in leading the creative development of our core Premium products through key customer digital channels, with a heavy focus on email and CRM.

• Partner with Creative Directors and Project Managers to define intent, brief teams, and deliver marketing that cuts through the noise.
• Be a creative leader among your team of Art Directors, Graphic Designers, and Copywriters (including a mix of full‑time associates, contractors, and agencies).
• Collaborate with marketing strategists and internal business clients to positively influence marketing strategy and the customer experience.
• Use research and data to ground your creative decisions.
expert knowledge of email and marketing trends, and translate business intent into creative strategies and executions that market products effectively.
• Present and influence with a convincing and inspiring style to increase buy‑in and open the door for new opportunities – both for your team and department.
• Mentor and build expertise in your craft, whether copywriting or art direction, with your peers and team members.

• You have an endless curiosity and are always learning.
• You are flexible and embrace change.
• You share your point of view but also seek out what might be missing and listen.
• You have big ideas and know the best are driven by proof, persistence and patience.
• You are a storyteller who simplifies the complex and compels your audience to act.
• You enjoy yourself; while fun isn’t mandatory, it certainly follows you.
• You care about the work, your team, and the customers you serve.

• Bachelor’s degree or military experience

• 3+ years of experience in copywriting or art direction
• 1+ year experience leading projects through junior creatives (preferred)
• Channel expertise and skill within Email, UX, UI, Web, and Print
• Proficiency in Adobe Creative Suite and digital design software (e.g., Figma)
• General knowledge of the Taxi email platform
• Experience in one or more of the following industries: premium goods, luxury, premium travel
• Experience at a large in‑house creative team
• Experience working with a Fortune 100 brand
• Experience in the financial services industry

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

Salary ranges for this role vary by location:

• McLean, VA: $117,300 - $133,900
• New York, NY: $128,000 - $146,100
• Richmond, VA: $106,700 - $121,700

This role is eligible for performance‑based incentive compensation, which may include cash bonus(es) and/or long‑term incentives (LTI).

Capital One offers a comprehensive, competitive, and inclusive set of health, financial, and other benefits that support your total well‑being. Eligibility varies based on full or part‑time status, exempt or non‑exempt status, and management level.

Capital One is an equal‑opportunity employer (EOE, including disability/vet) committed to non‑discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug‑free workplace.

Capital One will consider qualified applicants with a criminal history in a manner consistent with applicable laws regarding criminal background inquiries. For technical support or questions about Capital One's recruiting process, please contact