Call Center Representative Richmond, VA
Listed on 2026-01-04
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Customer Service/HelpDesk
Customer Service Rep, Call Center / Support
Call Center Representative - $20/hr - Richmond, VA
Our client, a medical focused non-profit, is seeking a temporary Call Center Representative to support their team!
About the Job:Deliver a remarkable service experience to customers for various services. Respond timely and professionally to inquiries. Troubleshoot technical issues and diagnose errors on various applications. Administer the MCAT exam, Medical School Applications (AMCAS), and the Fee Assistance Program (FAP). Other tasks as assigned.
About You:2+ years of call center experience is required; 1+ year working in a metric-based environment. Proficiency in Microsoft Word, Excel, and Outlook. Organized/detail-oriented with excellent oral/written communication, multitasking, and customer service skills. Ability to resolve basic technical issues and work independently with minimal supervision.
About the Position:Pays $20/hr with a potential raise in August. 7-month contract with a potential to extend. Hours are 9am-7pm.
Seniority Level- Entry level
- Contract
- Customer Service
- Consumer Services
- Beacon Hill is an equal opportunity employer and individuals with disabilities and/or protected veterans are encouraged to apply.
- California residents: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
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