Parking Cashier

Join to apply for the Parking Cashier role at SP+ (SP Plus)

SP+, a Metropolis company, is an artificial intelligence company for the real world. We use computer vision to enable checkout‑free parking experiences so there’s no fumbling with tickets, machines, apps, or credit cards. You just “drive in and drive out.” We are the largest parking network in America, with over 23,000 employees powering mobility at over 4,000 locations across North America and Europe.

Today, we are reinventing parking to give us back our most valuable asset, time.

• Treat each customer with respect and kindness, ensuring each interaction delivers on the SP+ Promise of making every moment matter.
• Be at work every scheduled day, on time and in uniform, ready to assist customers.
• Count the “bank” of revenue at beginning of shift to ensure starting total is correct.
• Collect cash and/or validations and maintain security of cash.
• Make change and issue receipts or tickets to each customer for each transaction.
• Compute or re‑compute bill from ticket showing amount due per customer.
• Operate cash register after time calculation, calculate cost or transaction and display cost of customer transaction on cash register.
• Quote prices for parking services for which money is received upon customer receipt.
• Give directions to city locations and assist customers, ensuring they get where they are going easily and efficiently.
• Complete lost ticket forms when original tickets cannot be located.
• Resolve customer complaints quickly and efficiently, asking a supervisor for assistance when needed.
• Answer telephone in a prompt and courteous manner.
• Maintain cleanliness of booth and pick up trash in surrounding area.
• Conduct timely checks to see if a proper inventory of necessary work aids and supplies are located in booth.
• Verify log of shift transactions against bank of “revenue” on hand.
• Compile “bank” of collected revenue during the day once a amount of money has been collected.
• Record amounts received, cars in/out of facility, cars left in a facility (if applicable) while preparing shift report of transactions.
• Perform any other duties assigned by the supervisor.

Pay Rate: $15.91 per hour

What You Need:

Education and/or Experience: Less than high school education or up to one month related experience or training or equivalent combination.

Availability to Work: 2nd shift, 3rd shift and/or week‑ends may be required.

License Requirement: Valid state‑issued driver’s license if required to drive a company vehicle.

Mathematical skills: Ability to add, subtract, multiply, and divide; ability to make change.

Language skills: Ability to read, write simple correspondence and present information to customers and colleagues.

Reasoning ability: Ability to apply common sense to carry out detailed written or oral instructions.

Other skills: Use of clock, calculator, credit card machine; pleasant demeanor on telephone and with the public; effective response to customer problems.

Physical demands: Sit, use hands, walk, and reach with arms; close vision required.

SP+ is an equal opportunity employer committed to recruiting, hiring, training, and promoting in all job classifications, without regard to protected characteristics. SP+ does not tolerate harassment or retaliation against any employee or applicant based on these characteristics or because the individual exercised their EEO rights.

US-VA-RICHMOND

• Entry level

• Full‑time

• Other

• Facilities Services