VALET

Apply now for the VALET position at Ace Parking in Richmond, VA.

One of the reasons why we are the nation’s leading parking management expert is because we recognize that “people” are what makes our company successful. It is this recognition that serves as the foundation and building block for our continued growth and success. Having been in business for over 72+ years, we understand what it means to earn “Every Thank You,” which is treating our clients, partners, guests, and team members with utmost respect and courtesy.

As one of the largest privately held management companies, we have the experience, passion, and the know‑how to withstand the test of time and to disrupt the new marketplace with exploding new technologies.

Title:

VALET

Location:

Richmond, VA
Seniority Level: Entry level

Employment Type:

Part‑time
Job Function:
Other

• Promptly and safely park and retrieve vehicles following company policies and procedures.
• Maintain accurate records of parked vehicles and ensure keys are securely stored.
• Adhere to company policies and safety guidelines at all times.
• Greet guests warmly and professionally, establishing a positive first impression.
• Effectively communicate parking procedures and fees to guests.
• Assist customers with any questions or concerns and handle issues calmly and professionally.
• Coordinate with fellow team members to ensure efficient service delivery.
• Foster a collaborative and supportive team environment, treating colleagues as an extension of your work family.
• Assist team members during peak times or when needed, promoting unity and cooperation within the department.
• Provide outstanding customer service by promptly assisting guests with their parking needs and answering any questions or concerns.
• Maintain cleanliness and organization of the parking lot and surrounding areas, including clearing any debris or trash.
• Provide additional customer service assistance such as carrying bags or assisting with directions.
• Maximize revenue by efficiently managing parking spaces and ensuring all fees are collected accurately.
• Report any maintenance issues or equipment malfunctions promptly to minimize downtime.

• High school diploma or GED.
• Excellent communication and interpersonal skills.
• Strong sense of accountability and responsibility.
• Ability to work effectively in a team environment.
• Exceptional customer service skills.
• Reliable, friendly, and able to create a lasting impression.
• Physical ability to move quickly and lift heavy items (up to 50 lbs.)
• Previous valet or customer service experience is a plus.

• Hourly wage plus tips.
• Medical, dental, vision, and life insurance coverage for full‑time, eligible employees.
• Flexible Spending Accounts for full‑time, eligible employees.
• 401(k).
• Vacation and sick leave for full‑time and part‑time employees.
• Holiday pay for full‑time and part‑time employees.
• Discount programs.

Ace Parking is committed to the full inclusion of all qualified individuals. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. As part of this commitment, Ace Parking will ensure that persons with disabilities are provided reasonable accommodation. If reasonable accommodation is needed, please email  describing the accommodation.