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Hybrid Customer Support & Case Resolution Specialist

Job in Richmond, Henrico County, Virginia, 23214, USA
Listing for: ABB
Full Time position
Listed on 2026-10-12
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support, Call Center / Support, Technical Support
Salary/Wage Range or Industry Benchmark: 38000 - 48000 USD Yearly USD 38000.00 48000.00 YEAR
Job Description & How to Apply Below

ABB is seeking a customer service professional to provide support services to internal and external customers, creating and managing cases across the life cycle. The role requires clear communication via phone and email and effective handling of urgent requests in a hybrid work model.

With at least two years in a service organization or call center, you must have work authorization to work in the US. The team collaborates to ensure ISO 9001:2015 compliant processes and timely case delivery.

We are seeking a motivated Hybrid Customer Support & Case Resolution Specialist to join ABB in Richmond, VA, United States.

The following opportunity is for a Hybrid Customer Support & Case Resolution Specialist with ABB.

Our group is growing, and we are hiring a Hybrid Customer Support & Case Resolution Specialist in Richmond, VA, United States.

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