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Compassionate Emergency Response Call Agent

Job in Richmond, Henrico County, Virginia, 23214, USA
Listing for: ConnectAmerica, LLC
Full Time position
Listed on 2026-10-16
Job specializations:
  • Customer Service/HelpDesk
    Emergency Crisis Mgmt / Disaster Relief, Call Center / Support
Salary/Wage Range or Industry Benchmark: 32000 - 52000 USD Yearly USD 32000.00 52000.00 YEAR
Job Description & How to Apply Below

Connect America, LLC is seeking a compassionate Call Center Associate to answer alarms from elderly and medically at-risk subscribers, triage needs, and coordinate appropriate responders to ensure timely assistance.

You will identify required help, update subscriber data in Mastermind, and maintain professional, confidential service while meeting performance standards. A high school diploma and English fluency are required, with prior call center experience preferred.

The Compassionate Emergency Response Call Agent position in the Bio & Pharmacology & Health, Sales field is open for applications.

This is a great role to take on the Compassionate Emergency Response Call Agent role at Connect America, LLC.

As a Compassionate Emergency Response Call Agent, you will play an important part at Connect America, LLC in Richmond, VA, United States.

We invite applications for the Compassionate Emergency Response Call Agent position located in Richmond, VA, United States.

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