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Customer Care Specialist - In-Office, Multichannel

Job in Richmond, Henrico County, Virginia, 23214, USA
Listing for: Ipostal1
Full Time position
Listed on 2026-10-17
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support, CRM Systems & Management, Call Center / Support
Salary/Wage Range or Industry Benchmark: 34000 - 42000 USD Yearly USD 34000.00 42000.00 YEAR
Job Description & How to Apply Below
Position: Customer Care Specialist - In-Office, Multichannel Support

iPostal1 is seeking customer service professionals in Richmond, Virginia to join an in-office team. The role involves answering calls, chats, and emails, delivering compassionate support, and helping customers navigate our digital mailbox services.

A two-week paid training starts Day 1, and on-site presence is required in Richmond. You will work with CRM and ticketing tools to resolve inquiries, manage expectations, and contribute to a positive customer experience.

We would love to welcome a new Customer Care Specialist
- In-Office, Multichannel Support to our organisation in Richmond, VA, United States.

Full responsibilities and requirements are described in the listing above.

Learn more about the Customer Care Specialist
- In-Office, Multichannel Support role in the description above.

We appreciate your interest in this position.

Join Ipostal1 and contribute to our ongoing work.

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