Customer Care Specialist - Inbound Support & Order Tracking
Listed on 2026-10-18
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Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Call Center / Support, Bilingual
Provides in-bound telephone customer support in a call center environment and determining the nature of the call or inquiry. Duties may include processing complaints, filing supply requests for customers and centers, and preparing monthly reports. Additional duties may include developing action plan for customers, responding to and following up on customer requests, reviewing rates as needed, tracking shipments and orders, preparing reports.
Distributing mail, filing, faxing, processing forms, typing, auditing documents and some data input. May also be required to answer inbound customer calls on an as-needed basis.
M-F 7:00am until 7:30pm
Job LocationThe following opening is for a Customer Care Specialist
- Inbound Support & Order Tracking with OLSA Resources, Inc.
Step into the Customer Care Specialist
- Inbound Support & Order Tracking role at OLSA Resources, Inc. in Richmond, VA, United States and grow with us.
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