Healthcare Call Center Customer Service Representative
Listed on 2026-10-19
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Customer Service/HelpDesk
Customer Service Rep, Call Center / Support, Bilingual, Spanish Customer Service
Maximus is seeking a Customer Service Representative to support healthcare-related government programs within our mission-driven, service-oriented environment. In this role, you will handle inbound calls and digital inquiries from citizens, answer questions about eligibility, benefits, and enrollment, and resolve issues with accuracy and empathy. You will document interactions in our systems, follow compliance and quality standards, and protect sensitive information. Working in a collaborative team, you’ll receive training, coaching, and opportunities to grow in public-sector operations, citizen services, and digital transformation initiatives.
Our group is growing, and we are hiring a Healthcare Call Center Customer Service Representative in Richmond, VA, United States.
We appreciate your interest in this position.
Join Maximus and contribute to our ongoing work.
Take a moment to read everything above and see whether this role is right for you.
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