EMS Dispatch Controller – Call Triage
Listed on 2026-10-20
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Customer Service/HelpDesk
Emergency Crisis Mgmt / Disaster Relief, Customer Service Rep, Clerical, HelpDesk/Support
Richmond Ambulance Authority is seeking a System Status Controller to monitor EMS communications in real time, triage calls, and coordinate unit deployment under the Communications Lieutenant. You will apply IAED protocols, manage CAD data, and support incident response with accuracy and calm under pressure.
The role requires high attention to detail, strong multitasking and clear communication with field crews, hospitals, and public safety partners, ensuring uninterrupted service delivery.
The EMS Dispatch Controller – Real-Time Call Triage role at Richmond Ambulance Authority is now open for applications in Richmond, VA, United States.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
Learn more about the EMS Dispatch Controller – Real-Time Call Triage role in the description above.
We appreciate your interest in this position.
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