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Strategic Sourcing Operations Senior Associate

Job in Richmond, Henrico County, Virginia, 23292, USA
Listing for: RSM International
Full Time position
Listed on 2026-10-22
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Client Relationship Management, Office Administrator/ Coordinator
Job Description & How to Apply Below
Position: Strategic Sourcing Travel Operations Senior Associate
We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, culture and talent experience and our ability to be compelling to our clients. You’ll find an environment that inspires and empowers you to thrive both personally and professionally.

There’s no one like you and that’s why there’s nowhere like RSM.RSM US LLP is actively searching to add a Travel Operations Senior Associate to our firm's Strategic Sourcing team! The Travel Operations Senior Associate is responsible for supporting the firm’s global travel program through travel support, operational process improvement, reporting, policy compliance, and vendor management.  This role serves as a key liaison between travelers, the firm’s travel management company, and internal stakeholders to ensure a seamless and cost-effective travel experience while maintaining adherence to firm policies.
Responsibilities:
Travel program operations

Manage and support the firm's day-to-day travel program, ensuring seamless execution of travel policies, processes, and services as well as a positive traveler experience. Serve as the primary point of contact for travelers, arrangers, and key stakeholders, providing guidance and resolving inquiries in a timely manner. Partner closely with the Travel Management Company (TMC) to address booking, ticketing, and traveler servicing issues, driving efficient and effective resolutions.

Support preferred supplier relationships (airline, hotel, ground transportation, meal, and other travel)
Support guest travel for interview candidates, pre-employment hires, and expats

Other duties as assigned

Required Qualifications:

Bachelor’s degree in related field or the equivalent through a combination of education or work experience. Basic knowledge of Outlook, Word, Excel, PowerPoint, and Copilot Can-do approach and problem-solver who can respond quickly, concisely, and expeditiously 3-5 years travel experience  Experience negotiating contract terms and conditions, recognizing specific needs for travel provider contracts Proven cost-benefit experience and savings in travel negotiations Superior oral and written communication skills Ability to interact effectively with all levels of the organization and with vendors Exceptional listening skills At RSM, we offer a competitive benefits and compensation package for all our people. Learn

more about our total rewards at .We believe flexibility and in-person connection both play an important role in how we work and grow. Most roles at RSM follow a hybrid workstyle, which means team members are aligned to an RSM office and come together in person when it best supports clients, teams, development or relationship-building. Some roles may be virtual or primarily on-site based on role requirements, team priorities and client needs.

All applicants will receive consideration for employment as RSM does not tolerate discrimination and/or harassment based on race; color; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender; sexual orientation; HIV Status; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave);

domestic violence victim status; past, current or prospective service in the US uniformed service; US Military/Veteran status; pre-disposing genetic characteristics or any other characteristic protected under applicable federal, state or local law. Accommodation for applicants…
Position Requirements
10+ Years work experience
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