Value Treatment Sales Coordinator

Grand Mission Dentistry | Richmond, TX
Starting Base Salary: $50,000 + Performance-Based Incentive Compensation
Full-Time | 4-Day Workweek | Dental Experience NOT Required

We can teach you dentistry. We need you to bring the drive.

You do not need dental experience to apply for this position.

You do not need to know dental terminology, insurance, implants, treatment planning, X-rays, or how a dental office operates.

• What we are looking for is much harder to teach.
• We want someone who naturally connects with people, learns quickly, communicates confidently, follows through, and is motivated by goals and results.
• Someone who is comfortable helping people make important decisions.
• Someone who isn't afraid to talk about money.
• Someone who can hear “no,” continue the conversation professionally, and walk into the next consultation with the same energy.
• Someone who wants to become exceptional at what they do — not simply have a job.

• Learns quickly and genuinely wants to understand what they are presenting.
• Builds trust easily and enjoys talking with people.
• Can listen closely and recognize what may be holding someone back from making a decision.
• Is comfortable discussing significant financial investments.
• Can confidently ask a patient to move forward.
• Is persistent without being pushy.
• Is motivated by goals, measurable results, and accountability.
• Can handle hearing “no” without taking it personally.
• Follows up instead of waiting for the patient to call back.
• Handles multiple responsibilities without becoming overwhelmed.
• Takes initiative rather than waiting for someone to constantly provide the next instruction.
• Accepts coaching and wants feedback.
• Takes notes, asks questions, studies, and applies what they learn.
• Wants greater responsibility as their knowledge and performance grow.
• Has their teammates' backs.
• Wants a career with significant earning and growth potential.

• Our patients are making decisions about their health, confidence, finances, and quality of life.
• We don't believe successful treatment coordination means pressuring someone into dentistry.
• The doctor diagnoses and recommends treatment.
• Your job is to make sure the patient understands what was diagnosed, understands why it matters, understands their options, and feels confident making a decision.
• That means building trust first.
• It means listening.
• It means understanding what is important to the patient.
• It means helping them work through concerns instead of simply handing them a treatment estimate.
• And yes — it means being comfortable asking for the commitment and helping the patient move forward.

You are not expected to know dentistry when you walk through the door.

But you will be expected to learn it.

• Understand common dental diagnoses and treatment recommendations.
• Understand what happened during the doctor's examination.
• Recognize what the doctor is showing on X-rays, photographs, and digital scans.
• Review X-rays and iTero scans with patients to reinforce and help explain the doctor's findings.
• Translate dental terminology into language patients can understand.
• Reinforce the doctor's recommendations without diagnosing or changing the treatment plan.
• Explain the purpose and value of recommended treatment.
• Understand the differences between routine, restorative, cosmetic, periodontal, implant, and complex dental care.
• Answer common patient questions confidently.
• Recognize when a clinical question needs to be returned to the doctor.

You will hear these conversations repeatedly, observe our doctors and clinical team, receive training, and continue…