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Senior Product Lead: Voice & Call Routing
Job in
Richmond, Henrico County, Virginia, 23214, USA
Listed on 2026-01-03
Listing for:
The Cigna Group
Full Time
position Listed on 2026-01-03
Job specializations:
-
Design & Architecture
Product Designer
Job Description & How to Apply Below
A leading health services company seeks a Sr. Manager, Product Management for Call Routing and IVR to lead innovations in customer engagement platforms. The ideal candidate has over 5 years of product management experience focused on voice technologies and telephony platforms. In this role, you will design IVR experiences, align product strategies, and work with cross-functional teams to improve customer access to care.
A competitive salary package, including comprehensive benefits, is offered.
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Position Requirements
10+ Years
work experience
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