Recruiting Coordinator Professional Education

Recruiting Coordinator serves as the primary point of contact for prospective Professional Education students. The position supports enrollment growth by promoting Professional Education recruiting programs, responding to inquiries, engaging prospective students, identifying appropriate educational opportunities, and guiding individuals toward programs that align with their professional and educational goals.

• Serves as the primary point of contact for individuals interested in Professional Education programs; manages the departmental email inbox; and responds to or routes phone, email,and in-person inquiries in a timely, professional, and helpful manner.

• Develops and maintains detailed knowledge of the Professional Education portfolio to answer questions, recommend appropriate programs, and create and deliver presentations and other informational resources.

• Collaborates with Senior Program Managers, the Associate Deanof Enrollment Management and Admissions (ADEMA), and the Marketing& Engagement team to develop and execute comprehensive enrollment and outreach plans, expand the prospective student pooland identify new recruitment opportunities

• Engages and guides prospective students through phone, email,individual meetings, presentations, information sessions, and other outreach activities; uses the School's CRM (Slate) to document,track, and advance prospective students through the enrollment process. Represents SPCS and the University at community and educational events, employment fairs, professional conferences, andother recruitment and outreach opportunities throughout the Richmond region, the Commonwealth, and beyond

• Tracks and reports on enrollment and engagement activities andthe effectiveness of recruitment strategies; recommends improvements; maintains related standard operating procedures(SOPs); and provides additional enrollment and engagement supportas directed

• Develops and maintains a process and pipeline for researching and identifying businesses, employers, educational institutions,professional associations, and community organizations that maybenefit from Professional Education programming, customized training, or other educational opportunities

• Manages initial inbound and outbound partnership outreach and conducts preliminary conversations to understand organizational needs and assess alignment with Professional Education capabilities

• Tracks partnership prospects, activities, and outcomes and transitions qualified opportunities to Senior Program Managers and/or the Director of Professional Education for relationship development, program design, and implementation

• Supports enrollment-focused communications to prospective,current, and former students in collaboration with Senior Program Managers and the Marketing & Engagement team

• Communicates program updates and changes to the Marketing &Engagement team

• Reviews prospective student questions, feedback, interests, and inquiry trends

• Collaborates with Senior Program Managers and the Marketing& Engagement team

• Provides program knowledge and prospective student insights tosupport print materials, digital advertising, email campaigns,presentations, social media content, etc.

• Supports outreach through professional associations, employers,educational institutions, alumni, and community organizations;identifies opportunities to increase Professional Education visibility

• Plans, coordinates, and supports campus, community,organization-specific, and virtual events that promote Professional Education and engage prospective students

• Serves as a point of contact for vendors, venues, professional organizations, and partner organizations; coordinates event logistics, materials, staffing, and technology

• Evaluates and reports on the effectiveness of events as enrollment and engagement strategies

• Assists Program Managers with program administration,instructor communication, and student support

• Coordinates logistics for Professional Education classes,orientations, instructor trainings, graduations, and other program activities

• Provides basic classroom technology and logistical support to instructors and assists with the preparation and distribution ofprogram materials and student communications

• Identifies and recommends processes, tools, and practices that improve the student experience, enrollment processes, or departmental efficiency and provides additional program support as directed

Occasional…