Academic Advisor

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Working Title | Academic Advisor

Role Title | Education Support Spec III

Role Code | 29144-SW

FLSA | Nonexempt

Pay Band | 04

Position Number |

Agency | J. Sargeant Reynolds Community College

Division | J. Sargeant Reynolds Community College (Div)

Work Location | Richmond (City) - 760

Hiring Range | 45,000 - 55,000

Emergency/Essential Personnel | No

EEO Category | 5-Paraprofessionals

Full Time or Part Time | Full Time

Does this position have telework options?
-Telework options are subject to change based on business needs- | Yes

Does this position have a bilingual or multilingual skill requirement or preference? |

Work Schedule | As assigned by manager. Telework eligibility based on policy as one day per week as approved by department.

Sensitive Position | No

Reynolds is one of the largest community colleges in Virginia and serves Virginia’s capital city and five nearby counties. Annually, our four campus sites serve approximately 13,000 credit students and provide training for 7,400 students through the Community College Workforce Alliance. Reynolds is committed to hiring and retaining a racially diverse, culturally competent staff at all levels of the organization who reflect the demographics of our students.

We also believe in providing an ongoing investment in our faculty and staff to deepen their skills and competencies to serve the full range of our student population.

Organizational Objective:

To provide exceptional, student-centered service through comprehensive academic advising that fosters student success from onboarding to graduation. This includes holistic support during the onboarding process, personalized career and transfer planning, guidance on program pathway progression, timely resource referrals, proactive outreach to at-risk students, and meticulous documentation of all student interactions. The role also includes participating in ongoing professional development and training initiatives to ensure advisors remain knowledgeable about best practices, institutional policies, and evolving student needs, thereby contributing to a culture of continuous improvement in student success services.

Purpose of Position:

The Academic Advisor will work both in-person and virtually with prospective and currently enrolled students to guide them in identifying career pathways within academic and workforce programs that align with their interests, skills, and career aspirations. Serving as a vital resource, the Advisor will help students navigate non-academic challenges that may impact their ability to achieve their educational goals, ensuring a holistic approach to student success.

This position is dedicated to serving a diverse student body that reflects the richness of Virginia’s population, with over 40 percent of students coming from racially and ethnically diverse backgrounds. To support student completion of credentials or degrees, the Academic Advisor will proactively engage students, maintain comprehensive records of outreach efforts and student interactions, and connect students to a wide range of college and community-based support services.

Additionally, the Advisor will play a key role in facilitating academic interventions when necessary to foster an inclusive environment that promotes student achievement.

The Academic Advisor will leverage various technology tools to enhance advising services, participate in ongoing training and professional development, and contribute to the overall mission and strategic goals of the college including current Flight Path initiatives.

May be required to perform other duties as assigned. May be required to assist the agency or state government generally in the event of an emergency declaration by the Governor.

An…