Critical Power Field Technician; UPS Engineer

Critical Power Field Technician (UPS Engineer)

We’ve got a career for you! Join the nation’s leading independent service provider for critical telecommunication and renewable energy infrastructure. With over 2,500 team members nationwide, Pearce delivers engineering, maintenance, repair, and repowering solutions to keep wireless and wireline telecom, commercial and utility‑scale solar and wind projects, EV charging stations, large‑scale power generation, critical power, and energy storage assets running smoothly.

Richmond, Virginia and surrounding areas

• Install electrical equipment such as small rack‑mounted UPS equipment, various‑sized batteries, and UPS/Battery monitoring equipment.
• Maintain battery cabinets and racks, bypass, monitoring equipment, DC systems and other electrical equipment.
• Perform periodic and lifecycle‑driven remediation services, including failure analysis, troubleshooting, component replacements, repairs, and battery string installations.
• Build customer relationships by providing excellent customer service and upselling products.
• Resolve field troubleshooting calls from customers to a satisfactory resolution.
• Respond quickly to critical situations.
• Teach and mentor crew members on proper site work, troubleshooting, repair techniques, and site data analysis.
• Isolate basic hardware, software, and interface malfunctions using multiple test equipment on various products and technologies.
• Perform duties that may evolve based on business and client needs.

• Prior military training in electronics or avionics (A School, AIT, etc.) preferred.
• Minimum of three (3) years in a third‑party critical power field service or technical support role, with a demonstrated progression in technical proficiency.
• OR minimum of five (5) years in an OEM service environment in the critical power space.
• Good understanding of AC/DC electrical principles.
• Knowledge of test equipment operation such as multimeters and battery testing tools.
• Ability to read and interpret electronics schematics and troubleshoot failures to the component level.
• Experience enforcing compliance with FCC/FAA/EPA/OSHA regulations and standards.
• Outstanding work ethic, punctuality, trustworthiness, and reliability – expected of a senior UPS/Critical Power Engineer.
• Good judgment with the ability to make timely and sound decisions in fast‑paced changing priorities.

• Must comply with OSHA and applicable DOT Standards.
• Valid driver’s license with acceptable driving record and successful pre‑employment drug screen.
• Ability to lift or move up to 100 pounds for short durations.
• Ability to kneel or crouch periodically.
• Ability to stand for extended periods.
• Ability to travel for multiple days with Per Diem as projects require.
• Capacity to coordinate multiple tasks while maintaining 100% safety awareness.
• Ability to lift heavy objects and stretch above head.

Pearce offers a family‑friendly and innovative culture with opportunities for growth, competitive compensation, comprehensive health benefits (medical, dental, vision, life insurance), PTO, paid holidays, a company‑matching 401(k), tuition reimbursement, professional development, and performance bonuses. The position is Company‑Vehicle, phone, laptop, or tablet as required, along with all necessary safety equipment and tools.

Base Pay Range: $35 USD - $45 USD

At PEARCE, we are an equal‑opportunity employer dedicated to cultivating an inclusive environment that empowers employees to excel and make a meaningful impact. We provide a dynamic space for field technicians, service specialists, and corporate professionals to flourish and propel their careers forward within our nationwide presence and expansive service offerings.