Director of Operations

A rrow Speed Controls Limited (est. 1980) is the leading Variable Frequency Drive (VFD) Integrator in North America. With over 20,000 successful applications to date, we are a trusted partner across the heavy industries. We engineer and assemble speed control equipment for a wide range of electric motor applications. In addition to VFD's, we also do DC drives, soft starts, servo controls and PLC systems.

The Director of Operations is accountable for the overall execution, performance, and continuous improvement of Arrow Speed Controls’ Production, Engineering/Design, Supply Chain, Warehouse, and Project Delivery functions across Canadian site locations. This is a senior leadership role overseeing a department of 50+ employees, responsible for building scalable operating discipline across manufacturing and engineering to improve throughput, quality, on-time delivery, and margin performance.

The ideal candidate is a hands‑on operational leader who combines technical fluency with practical execution. They build high‑performing teams, establish clear operating rhythms, and foster a culture of accountability, safety, and continuous improvement. This role also requires a strong understanding of industrial automation solutions and experience delivering to heavy industrial customers in mining, forestry, ports, and/or oil & gas.

This role leads a department of 50+ employees across manufacturing, engineering, supply chain, and warehouse operations. Direct reports include:
Engineering Manager, Supply Chain Manager, Shop Foreman, Warehouse Manager.

• Lead day-to-day execution across production, engineering/design, supply chain, and warehouse operations to ensure efficient end-to-end delivery.
• Ensure projects and manufactured deliverables are executed safely, efficiently, on schedule, and to defined quality standards.
• Optimize workflows, capacity planning, and resource allocation to improve throughput and reduce operational constraints.
• Drive continuous improvement in processes, tools, and operating practices (e.g., standard work, visual management, root cause analysis, constraint removal).
• Establish and enforce disciplined execution practices for engineered-to-order work: scope control, change management, schedule adherence, and quality gates.

• Provide operational leadership in an environment delivering industrial automation and electrical solutions, including engineered electrical equipment, control panels/MCCs, PLC/SCADA integration, VFD systems, and related controls/power solutions.
• Ensure operating practices, documentation standards, quality controls, and test/inspection processes meet the expectations of industrial customers in mining, forestry, ports, and oil & gas.
• Support customer requirements for FAT/SAT preparation, documentation packages, and commissioning readiness (as applicable to Arrow’s scope).

• Establish and run an operating cadence (daily/weekly production and engineering reviews, constraint and staffing reviews, and monthly KPI reporting).
• Track and report performance, including schedule attainment, engineering throughput, quality performance, labour productivity, and resource utilization.
• Identify operational risks early (capacity, supply chain, engineering throughput, quality, safety) and implement mitigation plans.
• Own departmental budgets, forecasts, and spending plans; manage labour and overhead performance.
• Monitor project and manufacturing financials (cost control, margin performance, cost-to-complete discipline) and drive corrective actions to improve results.
• Improve estimating-to-execution feedback loops to reduce variance, improve quoting accuracy, and protect margins.

• Lead, mentor, and develop a multidisciplinary operations organization of 50+ employees spanning production and professional engineering teams.
• Set clear expectations, build role clarity, coach performance, and develop succession and bench strength across front-line and management roles.
• Champion a strong…