Manager, Business Risk Guide- Enterprise Services Risk Office

Manager, Business Risk Guide
- Enterprise Services Risk Office

We are hiring! The Enterprise Services Business Risk Office provides risk management support to several lines of business including:
Brand, Enterprise Supplier Management, Enterprise Products & Experience (EPX), Software, Global Enterprise Affairs, eData, Global Workplace Solutions, Emerging Payments, Ventures, and Tech. As the risk team for Enterprise Services Business Risk, we are on the cutting edge of risk management and provide support for new and emerging technologies as well as critical business strategies. Capital One has taken a bold journey to build a technology company, while operating in a complex, highly regulated business.

If you are a problem solver seeking an exciting challenge. Can build relationships as well as develop and implement innovative solutions and are ready to work on the front line of a top 10 Bank. Come be a part of an organization that's dedicated to helping Capital One identify, manage and effectively mitigate risk - changing banking for good - for our customers, our communities and our associates.

As a Business Risk Manager in Capital One's Enterprise Services (ES) Risk organization, that's exactly what you'll do as a first line function. Working with talented associates, you are the conscience of all areas of the Business. You will apply your risk management and analytical skills to some of our highest profile Risk Management projects. You are a highly motivated, experienced, collaborative Risk Management professional that is forward thinking, quick to adapt, and technologically adept.

These skills will allow you to gain insights, act as a change agent to influence both business and technology partners, and deliver value‑added risk management services to help ensure our Company remains well‑managed and avoids unnecessary risk.

In this position, you will play a key role in enhancing our Business risk management investment, product and data processes across Capital One and driving project and program delivery.

• You are a critical thinker who seeks to understand the business and its control environment.
• You possess a relentless focus on quality and timeliness.
• You adapt to change, embrace bold ideas, and are intellectually curious. You like to ask questions, test assumptions, and challenge conventional thinking.
• You develop influential relationships based upon shared risk objectives and trust to deliver outstanding business impact.
• You create energy and an environment that fosters trust, collaboration, and belonging, making it easy to attract, hire, and retain top talent.
• You are a trusted advisor both leading and driving effective and relevant risk management conversations with Divisional Business and Tech leadership and their teams.
• You are an informed consultant to develop and deliver appropriate messages on risk themes and challenge remediation activities.
• You are an approachable and effective partner to navigate regulatory and compliance requirements to help develop fit for purpose solutions with the ability to flex where appropriate.

• Build successful relationships with our Investment, Product, Data and other team members to understand the impact of business and technology risk on critical business processes.
• Perform risk reviews during various processes such as Risk Control and Self Assessments (RCSAs), Process Level Assessments (PLA), Exceptions, Applications, Targeted Risk Assessments and recommend on risk mitigation activities.
• Influence leaders within Investments, Compliance, Product, Data, Cyber, second line risk organizations, and Internal Audit on key technology risks and actions as needed.
• Conduct periodic risk reviews with the executives and support reporting for risk metrics.
• Develop risk analysis, perform deep dive investigations, and drive specific risk initiatives to minimize risk posture and strengthen overall control suite effectiveness.
• Design and support internal risk and control governance processes.
• Identify and implement continual risk program enhancements based on industry standards and best practices in alignment with Capital One's strategic risk…