Senior Risk Manager - AML Investigation Process Governance

Senior Risk Manager - AML Investigation Process Governance at Capital One

As a Senior Manager in Capital One’s Anti-Money Laundering (AML) Program you'll be challenged and inspired by working with business partners and stakeholders to support AML investigations teams and their leadership. This role focuses on leading a smart, talented team that facilitates and manages internal processes, and supporting AML in the implementation of their continuous improvement agenda. You will provide governance, oversight, and customer-focused management of AML process documentation while continuously monitoring and analyzing AML’s internal processes to identify potential risk, with a focus on people-centered continuous improvements.

• With a focus on the AML as your customer, you will own multiple, business critical, processes ensuring they’re delivered on time with high quality.
• Utilize experience of decision making, problem solving and the ability to combine stakeholder experience, business priorities and insights from a range of sources to make effective recommendations.
• Provide inspirational and inclusive leadership of process area leads.
• Understand the external environment and work with leadership to identify opportunities to refine our practices to meet the evolving needs of AML investigations.
• Create compelling business cases for change and investment.
• Support projects by partnering with technology, other teams, and vendors to ensure processes are built to be effective and efficient with a focus on key business objectives.
• Demonstrate that AML processes meet the relevant regulatory requirements and that you’ve considered, and appropriately mitigated risks.
• Continuously develop the team's skills in Process Management through coaching and training.
• Conduct regular procedural reviews and provide analysis to leadership and stakeholders to ensure consistency and identify any potential gaps, risks and/or inconsistencies within AML investigative guidance.

• You are a critical thinker who seeks to understand the business, its processes, risks and overall control environment.
• You adapt to change, embrace bold ideas, and are intellectually curious. You like to ask questions, seek understanding, and challenge conventional thinking.
• You have a successful track record of thriving in a fast paced, entrepreneurial and dynamic environment.
• You create energy and an environment that fosters trust, collaboration, and belonging.
• You possess excellent written and oral communication skills.

• Bachelor’s Degree or military experience.
• At least 5 years of Anti-Money Laundering (AML) Compliance or Risk Management experience.
• At least 2 years of experience in Project or Process Management.
• At least 2 years of experience in Operations Management.

• BPM Certified.
• 6+ years of Risk Management experience.
• 3+ years of project or process management experience.
• Certified Regulatory Compliance Manager (CRCM) Certification, Association of Certified Anti-Money Laundering Specialist (ACAMS) certification, or Certified Risk Professional or its equivalent.

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

Salaries for this role in Plano, TX;
Richmond, VA; and Wilmington, DE are listed below. This salary information is solely for candidates hired to perform work within one of these locations. Capital One will consider the actual annualized salary amount offered at the time of hire in the offer letter.

Plano, TX: $155,300 - $177,200

Richmond, VA: $155,300 - $177,200

Wilmington, DE: $155,300 - $177,200

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries.

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