Tax Examiner

Hiring Range: $45,739 - $51,500

Pay Band: 4

Agency: Department of Taxation

Location: Main Street Center

Agency Website: https://(Use the "Apply for this Job" box below).-us

Recruitment Type: General Public - G

Virginia Tax’s Office of Compliance is in search of multiple individuals who are interested in a career in public service as a Tax Examiner. This position is responsible for ensuring tax compliance with the laws of Virginia by examining state individual income tax returns. This entails reviewing both state and federal tax information to determine potential tax liabilities and explaining the results to the taxpayers.

It is necessary to understand the individual income tax laws, filing requirements and demonstrate good communication skills, computer skills, and the ability to prioritize and work both independently and in a team environment.

• Analyze Virginia state individual income tax returns for accuracy and compliance with state tax laws
• Determine taxpayer liability through various audit programs based on federal and state tax information
• Communicate with taxpayers, review tax liabilities, and educate taxpayers on filing procedures and regulations
• Prepare and submit all reports completely, accurately, and timely
• Manage caseload to ensure customer service levels are high
• May be required to perform other duties as assigned

General knowledge of federal and Virginia tax laws and forms with a concentration in individual income tax

Experience preparing, reviewing, or examining individual income tax returns at the state or federal level,

Document work accurately, manage assigned cases and deadlines, and work independently and with a team of colleagues.

Communicate findings clearly and professionally, both in writing and when speaking with taxpayers.

Use electronic records, email, and spreadsheets to complete and track work.

Handle confidential taxpayer information in compliance with all organizational policies and procedures as well as state laws and regulations.

Ability to prioritize duties and handle multiple tasks while maintaining customer focus in a fast- paced environment

Experience with case-management systems or spreadsheet functions used to organize and analyze records.

Experience using a Windows-based computer and Microsoft Office Suite

Experience handling large call volumes while maintaining high customer service levels

Working knowledge of accounting and audit terminology, techniques, and formal theory of accounting

Experience researching tax or other regulatory requirements and reconciling discrepancies in financial records.

As a member of the Virginia Tax team, you can expect additional benefits such as:

• Job stability and quality of life! Enjoy your work/life balance with flexible schedule options and up to two days of telework per week.
• 12 Paid State holidays on top of vacation, sick, volunteer, and personal leave!
• Comprehensive and affordable health benefits.
• Got student loans? You may be eligible for the Public Service Loan Forgiveness program.
• Participation in the Virginia Retirement System, VA 457 Deferred Comp, and more.

We are dedicated, resourceful individuals who strive to exceed our customers’ expectations. Not only do we serve the public, we are the public. We are a part of a community that cares about and celebrates each other, who promote opportunities for growth within a stable environment, and support a healthy work-life balance.

If selected, we will train you and provide you the opportunity to grow and expand your knowledge and skills.

After training, this position is eligible for a hybrid telework schedule which consists of two telework days per week at home and three days in the office based on internet availability and speed.

This…