REACH Crisis Clinician l​/ll

RBH is now offering sign‑on bonus opportunities for qualifying professionals!

Richmond Behavioral Health Authority is seeking full‑time Crisis Clinicians to perform intermediate skilled human support work performing clinical and crisis response services as part of the REACH Clinical team, conducting emergency outreach and crisis response to clients with serious and persistent mental illnesses and co‑occurring disorders to assist them in maintaining safety and overall stability in the community. Position requires providing supportive assistance and advocacy in maintaining client’s financial, housing, medical, psychiatric and social needs, and related work as apparent or assigned.

Work is performed under the general direction of the Clinical Supervisor I or II.

Provides Crisis Response for individuals with intellectual and developmental disabilities and intense behavior needs.

Responds to hospitals, family homes, group homes, crisis assessment centers, CSBs and other community locations.

Triages phone calls that come in on the 24/7 Crisis Response Hotline.

Provides clinical case updates to the rest of the REACH Team.

Maintains communication and relationships with community partners.

Strong case conceptualization skills.

Participates in required meetings with team members, supervisors, and clinical staff.

Coordinates individual’s care with identified CSB/BHA Case Manager/Support Coordinator and applicable community providers, including Emergency Services, case management, group homes, guardian AR, medical personnel and other supports.

Conducts and prepares intake assessments; prepares comprehensive/consultative service evaluations; develops and prepares crisis response plans; completes crisis triage forms.

Collects required data and produces documentation on consumer access and utilization of REACH services.

Completes REACH-sponsored/required trainings on an ongoing basis.

Utilizes electronic health record for documentation purposes.

Completes all required documentation collaboratively with individuals in systems of care.

Attends and/or makes presentations at clinical educational teams and multi‑disciplinary team meetings.

Provides crisis support and back‑up coverage to the Crisis Therapeutic Home when requested.

General knowledge of the principles and practices of providing care to the emotionally disturbed, socially dysfunctional, behaviorally disordered, mentally ill and/or substance abusive clients and their families; general knowledge of community resources and human services network; general knowledge of community‑based behavioral health principles and psychotherapeutic treatment techniques; general knowledge of the theories and techniques of counseling and crisis intervention; thorough knowledge of intake techniques and procedures;

ability to evaluate and screen clients; ability to prepare adequate records and to report findings and data effectively; ability to solve problems within scope of responsibility; ability to establish and maintain effective working relationships with clients, associates, service providers and the general public.

Licensed Mental Health Professionals or License Eligible Professionals required to include a master’s degree with coursework in counseling, social work, psychology or related field and moderate experience working with intellectual disabilities, developmental disabilities and mental health, or equivalent combination of education and experience.

This is sedentary work requiring the exertion of up to 10 pounds of force occasionally and a negligible amount of force frequently or constantly to move objects; work requires fingering, and repetitive motions; vocal communication is required for expressing or exchanging ideas by means of the spoken word; hearing is required to perceive information at normal spoken word levels, and to receive detailed information through oral communications and/or to make fine distinctions in sound;

visual acuity is required for preparing and analyzing written or computer data, visual inspection involving small defects and/or small parts,…