Insurance Follow Up Specialist

Responsibilities

Universal Health Services, Inc. (UHS) is one of the nation’s largest and most respected providers of hospital and healthcare services. A Fortune 500 corporation, UHS generated annual revenues of $15.8 billion in 2024. Headquartered in King of Prussia, PA, UHS has approximately 99,000 employees and continues to grow through its subsidiaries. UHS operates acute care hospitals, behavioral health facilities, outpatient facilities, ambulatory care access points, an insurance offering, a physician network and various related services located across the United States, Washington D.C., Puerto Rico and the United Kingdom.

The Atlantic Region CBO is seeking a dynamic and talented Collection Specialist – Central. The Collection Specialist is responsible for the follow up and resolution of patient and third party accounts receivable balances. Knowledge of third party payer rules and regulations including Medicare, Medicaid, Blue Cross Blue Shield and medical terminology is required. Develop strong working relationships with major payers to assure timely resolution of claims processing issues.

The ability to communicate clearly and concisely both verbally and in writing. Customer focused, providing service consistently exceeding expectations to both internal and external customers. Proficiency in Microsoft Office applications, collection tactics and negotiation skills. Ability to prioritize needs and to manage resources. Can perform basic mathematical calculations and balance and recognize figures.

• Perform follow up activities on accounts to ensure prompt payment
• Identify coding or billing errors from EOBs and work to correct them
• Update the patient account record to identify actions taken
• Adhere to all HIPAA guidelines as well as various policies and guidelines
• Identify trends and carrier issues relating to billing and reimbursements. Report findings to Team Lead and/or Supervisor
• Pursue and participate in education to remain current with changes in the Healthcare industry
• Organize and prioritize tasks to meet deadlines
• Contribute to team effort by accomplishing related results as needed
• Assist with increasing cash flow by decreasing our Account Receivables aging account
• Promote effective working relations and work effectively as part of a team to facilitate the department’s ability to meet its goals and objectives

• Challenging and rewarding work environment
• Competitive Compensation & Generous Paid Time Off
• Excellent Medical, Dental, Vision and Prescription Drug Plans
• 401(K) with company match and discounted stock plan
• SoFi Student Loan Refinancing Program
• Career development opportunities within UHS and its 300+ Subsidiaries!
• More information is available on our Benefits Guest Website:

• Nicole Baez
• HR Coordinator/Recruiter

• Minimum 1 year of experience in an office setting highly preferred
• Knowledge of managed care payers and medical terminology is preferred
• Ability to learn quickly, build and maintain long term relationships and work with minimal supervision
• Detail‑oriented with the ability to work on multiple, competing, priorities
• Proficient in Microsoft Office and Windows products
• Strong written and verbal communication skills; strong analytical, organizational and time management skills required
• Gathers and analyzes information skillfully

The Atlantic Region CBO is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails. All resumes submitted by search firms to any employee at UHS via‑email, the Internet or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of UHS.

No fee will be paid in the event the candidate is hired by UHS as a result of the referral or through other means.

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion…