Medical Receptionist

Job Overview

Medical Call Center

Richmond, VA

Pay From: $20 Per Hour

• 2+ years of experience working in a multi provider medical practice site
• Must have recent experience working in eye center or Ophthalmic practice site
• Experience working for a medical practice call center
• Strong customer service skills and comfortable working all phones
• Experience scheduling a high volume of medical office appointments
• Experience verifying insurance
• Registering patients
• Triaging patients
• Strong documentation skills
• Ability to troubleshoot phone calls and escalate as needed
• Documenting and updating patient information in EMR
• Handle translations for Spanish speaking candidates

• Answer phone calls
• Schedule ophthalmic appointments
• Provide customer service support
• Verify insurance
• Register patients
• Document patient interactions in company database system
• Troubleshoot phone calls
• Document and update patient information in EMR

Quadrant is an affirmative action/equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, status as a protected veteran, or status as an individual with a disability.