Enrollment & Intake Therapist
Listed on 2026-10-15
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Healthcare
Mental Health, Substance Abuse Counselor
Enrollment & Intake Therapist - Richmond, VA
Department: Therapist
Employment Type: Full Time
Location: Richmond, Virginia
Description About ConcordanceConcordance’s reentry program is designed to dramatically reduce recidivism by helping individuals with justice involvement lead meaningful, abundant, and joyful lives. Our holistic, evidence-based model offers a wide range of services - therapy, case management, yoga, behavioral health and substance use recovery groups, spiritual care, life skills, medical care, education, and job readiness. Each participant is formally supported by our Care Team for a full year, ensuring stability and long-term success.
Now operating in Missouri, South Carolina, and Virginia, Concordance is a national leader in compassionate, innovative reentry care.
Enrollment & Intake Therapist
As one of the first points of contact for potential participants, the Enrollment & Intake Therapist introduces individuals to Concordance’s life-changing services, guiding them through the enrollment process. Using standardized assessments, you’ll identify participant needs, diagnose, and set treatment goals. In this role, you’ll build a foundational relationship between Concordance and participants and maintain engagement during the transition to post-release programming.
Your role will involve:Key Responsibilities:
Enrolling, diagnosing, and supporting participants:
- Interviewing potential participants prior to release from prison
- Assessing participants’ eligibility for Concordance and obtaining consent from participants for participation
- Serving as a primary point of contact for incarcerated individuals, while maintaining a positive and professional presence
- Administering assessments to inform diagnoses
- Diagnosing participants and creating treatment plans aligned with their goals
- Welcoming newly released participants to post-release programming and reaching out to participants who have not yet arrived at the Center
Communicating with the multidisciplinary care team and external stakeholders:
- Maintaining and updating records in the electronic record system
- When working within a correctional center, building strong, professional, positive relationships with prison staff and administration
- Serving as the liaison between participants and the post-release care team upon release
- Participating in internal meetings (Behavioral Health and Wellness team meetings, All Team meetings, 1:1 supervisor meeting(s), and training sessions)
Personal Attributes:
- Passion for our mission
- Ability to resolve conflicts in crisis situations, redirect and set boundaries, and work with a diverse team
- Collaborative attitude and excitement about working in a multi-disciplinary environment
- Flexibility and adaptability to work within correctional facilities
- Effective communication skills with both internal and external stakeholders
- Skill in documenting interactions in case notes and flagging participant needs
- Experience using DSM-5 and assessments to form a diagnosis and set goals and objectives for treatment
- Commitment to professionalism, integrity, and compassion in all interactions
- Master’s degree in counseling, social work, behavioral health, or related field
- Independent clinical license
Competencies:
- 3-5 years of experience working in mental health and substance use disorders, with equal focus on mental health and substance use treatment
- Familiarity with and endorsement of the 12-step program
- Ability to pass DOC security clearance
- Driver’s license
- CPR/Adult First Aid certification preferred
- To perform this job successfully, an…
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