Collections Coordinator

St.Mary’sAmbulatory Surgery Centerisseekinganexperienced Medical Collector to join our growing team in Richmond, Virginia.

Thisroleisidealforamotivatedprofessionalwhothrivesinafast-pacedhealthcareenvironmentandispassionateaboutresolvingcomplexbillingissues,improvingreimbursementoutcomes,andprovidingoutstandingservicetopatientsandpayers. As a key member of our Revenue Cycle team, you will be responsibleformanagingoutstandingaccounts,resolvingclaimdenials,navigatinginsuranceappeals,andensuringtimelypaymentofservicesrendered.

Yourexpertisewilldirectlysupportthefinancialhealthandoperationalsuccessofourmultispecialtysurgerycenter.

• Full-time,on-site position
• Monday through Friday schedule
• Collaborativeandsupportiveteamenvironment
• Opportunitytomakeadirectimpactonrevenuecycleperformance
• Competitivecompensationandcomprehensivebenefitspackage

• Followuponoutstandinginsuranceclaimsandpatientaccountbalances
• Investigateandresolveclaimdenials,underpayments,andbillingdiscrepancies
• Communicateeffectivelywithinsurancecompanies,patients,andthird-partypayersregardingaccountstatus
• Submitandtrackinsuranceappealstosupportclaimresolutionandreimbursement
• Documentcollectionactivities,account updates,andpaymentarrangementsaccurately
• Analyzecomplexaccountsandidentifyappropriateresolutionstrategies
• Collaboratewithbilling,coding,andrevenuecycleteamstoimprovecollectionoutcomes
• Maintaincompliancewithpayerregulations,company policies,andhealthcarebillingstandards
• Monitoragingreportsandprioritizeaccountsrequiringimmediateattention

• Highschooldiplomaorequivalentrequired
• Associatedegreepreferred
• Minimumof 3 yearsofrecentmedicalcollectionsexperience
• Provenlongevityandstabilityinpreviousemployment
• Strongunderstandingofmedicalbilling,collections,andrevenuecycleprocesses
• Experiencenavigatingcommercialinsurance,Medicare,and Medicaidpayerguidelines
• Knowledgeofinsuranceappeals,claimdenialmanagement,andreimbursementprocedures
• Proficiency with Electronic Health Record (EHR) and Practice Management systems
• Excellent communication,negotiation,andcustomerserviceskills
• Stronganalyticalandproblem-solvingabilitieswithattentiontodetail
• Abilitytomanagemultipleprioritieswhilemaintainingaccuracyandprofessionalism

The successful candidate is persistent, resourceful, and proactive when resolving accounts. They possess a strong understanding of medical terminology,payer requirements,andcollectionstrategies,andcanconfidentlynavigatecomplexclaimsfromdenialthroughresolution.

Theyarecomfortableadvocatingwithinsurancerepresentativeswhilemaintainingaprofessionalandpatient-focused approach.

As an organization, one way we care for our communities and each other is by providing a comprehensive benefits package that includes:

• Medical, dental, vision, and prescription coverage
• Life and AD&D coverage
• Availability of short- and long-term disability
• Flexible financial benefits including FSAs and HSAs
• 401(k) and access to retirement planning
• Paid holidays and vacation

At USPI, we create relationships that create better care. We partner with physicians and healthcare systems to provide first-class ambulatory solutions throughout the United States. We are committed to providing surgical services in the most efficient and clinically excellent manner. USPI is committed to, and proud of our inclusive culture. An inclusive culture, in our view, is respectful of differences and nurtures and supports the contributions of each individual, while also embracing and leveraging diversity.

A diverse workforce, combined with an inclusive culture, makes USPI stronger and better able to meet the needs of our diverse patient and physician population.

$17.78/hour - $25.78/hour

(Wages are determined based upon a number of factors including, but not limited to, an individual's qualifications and experience.)

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