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Hotel Front Desk Guest Services

Hotel Front Desk Supervisor - Guest Experience Lead

Job in Richmond, Henrico County, Virginia, 23214, USA
Listing for: SMI Hotel Group
Full Time position
Listed on 2025-12-01
Job specializations:
  • Hospitality / Hotel / Catering
    Hotel Front Desk, Guest Services
Job Description & How to Apply Below
A leading hotel group in Richmond, Virginia, is seeking an experienced Front Desk Supervisor to assist in leading the front office team. This role involves maintaining exceptional guest service standards, handling check-ins/check-outs, and ensuring overall guest satisfaction. The ideal candidate will have previous experience in a supervisory role within a hotel setting and excellent customer service skills. Competitive benefits include health and dental insurance, 401K matching, and paid time off.
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