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Front Desk Agent
Job in
Richmond, Henrico County, Virginia, 23214, USA
Listed on 2026-01-01
Listing for:
Schulte Hospitality Group
Full Time
position Listed on 2026-01-01
Job specializations:
-
Hospitality / Hotel / Catering
Hotel Front Desk, Guest Services
Job Description & How to Apply Below
Quirk Hotel is seeking an energetic, experienced, and hands‑on Front Desk Agent to join our team! Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our stakeholders, and continuously strive to make a positive impact in all we do. We are passionate hoteliers eager to add like‑minded people to our rapidly growing team.
Job Duties And Responsibilities- Greets guests as they arrive, focus on personal recognition
- Reviews arrival lists daily and assists in preparing and assembling welcome amenities
- Escort VIPs to room and check them in prior to arrival
- Answer the telephone within three rings with a smile and answer questions accordingly or transfer as needed
- Responsible for issued bank. Count bank at beginning and end of shift. Ensure all cash drops are done in accordance with proper cash handling procedures and report all cash over/shorts to management.
- Keep front desk area clean and organized
- Assisting with lobby activation as needed
- Utilize proper procedures when handling guest PPI data
- Follow checklist when going through check in or check out with guest. Always retrieve necessary identification documents and form of payment upon arrival.
- Attend promptly to guest needs and inquiries
- Perform various other duties as assigned
- Minimum of one (1) year in Front Desk Operations
- In-depth knowledge of hotel Front Desk operations
- Minimum of High School education
Skills And Abilities
- Basic computer skills
- Ability to communicate effectively verbally and in writing
- Ability to exceed expectations of guests and team members
- Excellent time management skills
- Schulte Companies is an Equal Opportunity Employer.
- Daily Pay
- Free Telemedicine and Virtual Mental Health care access for all associates starting day one
- Multiple Health Insurance and Life Insurance options
- 401k Plan + Company Match for eligible associates
- Paid Time Off
- Holiday Pay
- Pet Insurance
- Employee Assistance Program
- Schulte Savings Marketplace discounts on event tickets, electronics, gym memberships + more
Referrals increase your chances of interviewing at Schulte Hospitality Group by 2x
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