Guest Experience Lead - Front Desk
Listed on 2026-10-18
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Hospitality / Hotel / Catering
Hotel Front Desk, Hospitality & Tourism, Front Desk/Receptionist
SMI Hotel Group is seeking an experienced Front Desk Supervisor to assist the Front Office Manager in leading the front desk team and delivering exceptional guest service at our Richmond property.
The ideal candidate is a hands-on leader who thrives in a fast-paced environment, ensures guests are welcomed promptly, and coaches staff to uphold high standards of service and accuracy in front desk operations.
We are seeking a motivated Guest Experience Lead - Front Desk to join SMI Hotel Group in Richmond, VA, United States.
The position is based in Richmond, VA, United States.
This opportunity is part of our work in Management & Operations, Other.
The advertised compensation is 42.000 - 64.000.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
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