Night Auditor

Job Details:
Level: Experienced,

Job Location:

Richmond, VA 23233, Position Type:
Full Time, Salary Range: $17.50 - $19.00 Hourly, Job Shift: Night Audit: 11 pm - 7 am, Job Category:
Hospitality - Hotel,

The Hilton Richmond Hotel & Spa/Short Pump is looking for an experienced guest service professional with a flair for hospitality and a proficiency in record keeping and reporting to join our team as a Night Auditor. This position works the overnight shift from 11 p.m. to 7 a.m.

The Hilton Richmond Hotel & Spa/Short Pump is a flagship property of Shamin Hotels, Central Virginia's largest hotel management company. We have tripled in size to 78 full- and select-service hotels over the past ten years and own and operate hotels under the Hilton, Hyatt, Marriott, Inter Continental and Choice flags.

We offer a competitive salary and benefits package that includes medical, vision, dental, life insurance, short- and long-term disability and a 401k plan. We also offer paid time off, a world class hotel discount program and a fun, friendly place to work. We work hard but have fun doing it and are proud of our commitment to excellence and outstanding guest service.

• Medical
• Vision
• Dental
• Life insurance
• Short- and long-term disability
• 401k plan
• Paid time off
• a world class hotel discount program
• a fun, friendly place to work

Night auditors perform end-of-day accounting tasks and overnight front desk duties. They assist late-night guests, process check-ins and check-outs, and address other customer requests. They also audit, reconcile, and balance daily financial activities.

• Performs all audit procedures as set forth by the Hotel and company, on a daily basis.
• Performs and attributes all required audit reports.
• Balances all cash receipts and work performed during the audit shift.
• Prepares the front office for the ‘A’ shift and resets the day's business.
• Answers the switchboard, completes room reservations and works with housekeeping and maintenance to fulfils guest requests.
• Enters banquet and other charges and communicates with banquet, sales and accounting departments.
• Acts as a manager on duty when necessary.
• Participates in front office meetings and trainings.

• High school diploma, GED certification or equivalent experience is required, and an associate or bachelor’s degree is preferred.
• 1-2 years of hotel front desk or night auditor experience is required.
• Hilton experience and experience with the PEP property management system is highly desirable.
• Must be guest service oriented and have an interest in hospitality.
• Must have excellent communications skills and familiarity with MS Office applications and comfort with using other internet based platforms.
• Understanding of accounting and reporting functions as well as financial management skills is required.
• Must have open availability throughout week.

Shamin Hotels is proud to be an equal opportunity employer and welcomes applicants from all backgrounds. We maintain a drug free work environment and require all applicants to agree to a pre-employment background check.