Human Resources Generalist

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At Westminster Canterbury of Richmond, you can learn, grow and make a lasting impact on residents and families. You’ll experience the support of a collaborative work environment and a sense of collegiality unlike any other!

We offer:

• A comprehensive benefits package including health, vision, dental, life insurance, disability insurance and 403B retirement savings with company match.
• On-Site Amenities: Including a gym, fitness classes, Truist Branch, Employee Dining Room with discounted meals and an award-winning Child Development Center with a generous employee discount for both full and part-time employees!
• Educational Assistance: We support your continuing education and career advancement by offering tuition reimbursement, for both full and part-time employees!
• Paid Time Off: Can be earned by both full and part-time employees!

The Human Resources Generalist - Benefits will support the organization by managing all benefit and leave of absence programs through administration, education and innovation in accordance with all laws, regulations and policies while maintaining strict confidentiality of all human resources documentation and protected information. Enhance the value and accessibility of employee benefits through engaging benefit education campaigns and championing forward-thinking initiatives that support employee well-being and engagement.

Serve as a subject matter expert in our HRIS database and provide leadership in system optimization, reporting and troubleshooting.

• Reports to the Director of Human Resources
• Full-time, Permanent Role
• Hours 8:00 a.m. to 4:30 p.m.

Requirements

• Administer and manage the organization’s benefit plans and programs to ensure appropriate policies, summary plan descriptions and other required documentation is maintained and communicated to meet all legal requirements
• Coordinate benefit programs to ensure all eligible employees are enrolled in their selected coverage, cancellations are processed, and COBRA notification requirements are met within the required time frames
• Serve as primary point of contact for broker, vendors and employees for day-to-day coordination of all benefit programs and problem resolution, elevating escalated issues to Director or Vice President when applicable
• Serve as a subject matter expert and compassionate, trusted resource for employees navigating benefit and leave programs while ensuring compliance
• Manage HRIS system with benefit integration files, plan administration and enrollments and system testing, to include troubleshooting and resolving issues with vendor connections and carriers
• Plan and execute inclusive and engaging annual open enrollment campaigns and ongoing benefit education campaigns
• Gather employee data to reconcile all benefits billing each month to ensure appropriate payment is calculated and generate payment requests for required signature within the required timeframe
• Generate and prepare reports for benefit programs including annual PCORI filing, CMS reporting and FSA Dependent Care discrimination testing and others as needed
• Respond to Marketplace inquiries and proof of benefit eligibility and/or coverage requests
• Design and deliver training that helps employees maximize their benefits and understand total rewards
• Collaborate cross-functionally to develop wellness initiatives, financial literacy programs and other value-add offerings
• Assess employee feedback and trends to evolve benefit communication and services, and provide recommendations to Director and Vice President
• Coordinate enrollment of new employees in the 403(b) retirement savings plan, vendor notification of employee separations and manage the death claim notification process ensuring all required documentation is submitted
• Coordinate retirement parties and assist retiring employees with obtaining information from appropriate vendors; maintain retiree listing and serve as lead for planning retiree celebrations, in coordination with Human Resources Associate.
• Manage Family and Medical Leave Act, short-term…