Workday Technical Architect

Base pay range

$/yr - $/yr

Ready to build the future with AI?

At Genpact, we don’t just keep up with technology — we set the pace. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry‑first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform m large‑scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges.

If you thrive in a fast‑moving, innovation‑driven environment, love building and deploying cutting‑edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.

Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting‑edge solutions, we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at  and on Linked In, X, You Tube, and Facebook.

Inviting applications for the role of Workday Technical Architect at Richmond, VA / 3 days from office.

In this role, the Workday Technical Architect is responsible for ensuring technical stability, scalability, and continuous optimization of the Workday ecosystem across HCM and Finance. This role provides technical leadership for integrations, Extend and Prism platform (optional), and reporting, with hands‑on support for AMS incident management, enhancements, and Workday and client releases.

• Serve as the highest technical escalation point for production issues and AMS problem management.
• Analyze recurring issues to drive long‑term fixes and process improvement.
• Lead technical design and governance for integrations, security, and reporting across tenants.
• Manage the full integration lifecycle — design, development, deployment, and monitoring.
• Oversee data flow between Workday and third‑party applications using EIB, Studio, Core Connectors, and APIs.
• Ensure Workday Extend, Prism, and Orchestrate apps follow security and performance standards (if applicable).
• Manage technical readiness for Workday bi‑annual releases; review new features and regression impacts.
• Lead system monitoring, interface error management, and root cause analysis.
• Enforce adherence to technical and change control standards across AMS.
• Mentor AMS developers and analysts; review code and integration designs.
• Lead reviews of Workday Security Groups and Access Controls.
• Conduct quarterly security audits; ensure compliance with GDPR, SOX, and data privacy regulations.
• Support incident response in case of security or integration breaches.

Minimum Qualifications

• BE/MBA/M.Tech
• Workday certifications in Integrations Services Pro;
  Deep understanding of Studio, PICOF, PECI is mandatory.
• 8+ years Workday experience; at least 3+ years in Technical Architecture roles.
• Hands‑on experience supporting multi‑country tenants (e.g., US, Mexico).
• Experience in handling PII/Comp/Confidential data.
• Knowledge of Security configuration in Workday.
• Experience in work on all project phases including fit/gap.
• Hands‑on integration experience in EIB, Studio, PECI, PICOF.
• Workday Web Services API, XML, XSLT.
• Core Connectors – Worker and Payroll, PECI Connector.
• Cloud Connect for Worker, CCB.
• CCTPP PICOF/PECI.
• Custom Reports & Calculated Fields.

• Proficiency in Workday Studio, EIB, Core Connectors, Workday APIs, and Workday Extend.
• Experience in Prism Analytics, Orchestrate, and integration middleware.
• Strong understanding of HCM and Financial data models and reporting objects.
• Familiarity with Agile AMS delivery and ITIL‑based service management.
• Lead AI‑first transformation – Build and scale AI solutions that redefine industries
• Make an impact – Drive change for global enterprises and solve business challenges that matter
• Accelerate your career – Gain hands‑on experience, world‑class training, mentorship, and AI certifications to advance your skills
• Grow with the…