PC Systems Analyst – Senior Professional

PC Systems Analyst – Senior Professional

Join to apply for the PC Systems Analyst – Senior Professional role at Virginia Farm Bureau Federation
.

• Seniority level:
  Mid‑Senior level
• Employment type:
  
  Full‑time
• Job function:
  Information Technology
• Industries:
  Farming, Ranching, Forestry

PC Systems Analysis work focuses on identifying, configuring, and installing personal computing (PC) systems hardware, software, and info‑communications networks to enhance employee productivity and improve process efficiency while ensuring compliance with overall information systems goals and procedures.

• Gather business and end‑user requirements.
• Analyze and evaluate personal computing products, devices, and systems for affordability, compatibility, expandability, and ease of use/support.
• Install and configure PC systems software to optimize performance and integrate with client/server applications and info‑communications transmission networks.
• Analyze functionality and risks for mobile computing devices, including policies and approaches for managing security and data backup in bring‑your‑own‑device (BYOD) environments.
• Manage projects/processes, working independently with limited supervision.
• Coach and review the work of lower‑level professionals.
• Handle complex problems.
• Maintain service levels for technical infrastructure.
• Manage corporate desktops according to IS best practices.
• Use Active Directory, Group Policy, and domain‑joined environments.
• Create, test, and deploy application packages using Microsoft Endpoint Configuration Manager (SCCM) and Intune.
• Implement enterprise patching strategies, including testing, deployment, rollback, and compliance reporting; schedule and automate patch deployments across large distributed environments.
• Manage issues without escalating desktop or Office 365 issues to a higher level.
• Bridge the desktop environment and the server environment.
• Maintain and support PC hardware, printers/copiers, remote access points, and network printers.
• Support desktop applications.
• Troubleshoot desktop security issues.
• Respond to Service Desk issues and escalations based on established service levels.
• Support Windows remote users.
• Communicate and respond to customer inquiries and requests based on established service levels.
• Use interpersonal and communication skills to draw technical information from non‑technical clients.
• Pursue new educational opportunities and contribute to the IS Wiki information database.
• Package and deploy applications using SCCM and Microsoft Intune; test and validate software packages before deployment.
• Serve as a member of the IS Incident Management support team.
• Perform all other duties as assigned.

Richmond, VA – West Creek Office, Goochland County, VA (Richmond, VA Metro Region). This position reports full‑time on site; no relocation offered.

• Microsoft 365 Certified:
  Modern Desktop Administrator Associate or equivalent.
• A+ Certified.
• Security+ Certified.
• 5 to 10 years of desktop administration experience.
• Bachelor’s degree in information technology or equivalent.

• Knowledge of Microsoft networking, including TCP/IP and name resolution.
• Strong knowledge of desktop and laptop hardware.
• Strong knowledge of printers, copiers, and fax machines.
• Strong oral and written communication skills.
• Good proficiency in Office 365 applications.
• Strong knowledge of Microsoft servers.
• Strong troubleshooting skills.
• Excellent customer service skills.
• Excellent communication and interpersonal skills.

• Microsoft Certified:
  Azure Administrator Associate.
• Hands‑on experience configuring and managing Patch My PC with Microsoft Endpoint Configuration Manager (SCCM) or Intune.
• Understanding of third‑party application patching workflows and catalog management.
• Ability to troubleshoot patch deployment failures and remediate issues.
• Experience with Power Shell or other scripting tools to extend patch management capabilities.
• Proficiency in designing, maintaining, and troubleshooting SCCM task sequences for OS deployment.
• Skills in creating and maintaining golden images for Windows clients.

We offer an exceptional benefits package, including medical and dental insurance from day one, generous 401(K) contribution, paid training and continuing education reimbursement, and an attractive paid time off (PTO) plan.

Virginia Farm Bureau Companies provide equal employment opportunity in all aspects of employment without regard to race, color, national origin, religion, gender, pregnancy, age, disability, orientation, or veteran status.