Senior Technology Manager, Data Engineering

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8901 - Corp Office West Crk - 12800 Tuckahoe Creek Parkway, Richmond, Virginia, 23238

Car Max, the way your career should be!

Essential Responsibilities:

• Partner with stakeholders across various business units and other Data & Analytics leaders to influence strategic plans and roadmaps.
  
  Identify new opportunities for Data & Analytics solutions by cultivating relationships with leaders across the organization and foster those partnerships. Focus on Experience and Efficiency. Apply broad knowledge, seasoned experience, and critical thinking skills to set direction and identify the appropriate goals for the teams to achieve enterprise objectives
• Communicate the vision that clearly articulates the direction for the team and deliver consistent key messages to support the strategic direction. Prioritize objectives and provide a cross-functional holistic approach to solution recommendations that includes ROI, implementation plans, scalability as well as alternative recommendations
• Deliver on commitments by being results focused and efficiently leveraging team talent
• Guide teams to design and implement intelligent, predictable, reliable, scalable, cost-efficient, and easy-to-use platforms/solutions/services to serve Data & Analytics needs of the organization and solve for complex business problems
• Maintain Fin Ops focus for cloud costs and actively manage contracts and consulting expenditure. Continuously optimize the spend using automation, monitoring, process improvements. Partner with the department leader to manage budget including estimating costs of future development and tracking monthly spend. Drive continuous improvement and efficiencies with consulting partners and vendors
• Drive relentless pursuit of operational excellence, ownership and accountability. Prioritize resolution for major incidents and production issues impacting customers and business. Guide teams through root cause analysis, proactive identification and prevention of issues. Define and measure service level objectives (SLO/SLI) and key performance indicators (KPI). Identify patterns in issues and drive plans to improve the reliability of the platforms and solutions.
  
  Direct teams in the definition and maintenance of the data platform and solutions to ensure that the critical business insights and end analyst(s) needs are consistently met
• Understand and meet Security, Compliance, Regulatory requirements. Complete audits on time and follow change management processes. Promote strong Data Quality and Data Governance
• Inspire teams to go for greatness. Enrich company culture, promote continuous learning, champion cross functional collaboration, drive employee engagement and sense of belonging. Serve as an empowering coach to the team, enable the team by partnering with delivery/project managers to drive planning and execution for projects and quarterly OKRs/milestones. Lead work prioritization and remove roadblocks
• Empower your direct reports to lead their teams by providing the resources, training, feedback, and a sounding-board to be successful in their roles. Ensure the right skills are being used to solve the right problems while supporting the team with coaching, skills development, and career growth
• Evaluate the talent landscape and create development and selection plans to fill future needs
• Attract, recruit, and retain a strong bench of skilled and highly engaged associates. Invest in associate development through career planning, individual development plans, file reviews, ongoing feedback, mentorship. Promote participation and leadership in company-wide Dev Ops and Innovation initiatives. Is a mentor to others; gets involved in the growth of others outside of the data area
• Communicate effectively with associates at various levels and promote team's accomplishments in forums such as townhalls, portfolio updates, stakeholder meetings, team and department meetings. Share regular updates on projects and initiatives with senior leadership, raise any roadblocks or impediments to delivery and recommend solutions to remove roadblocks
• Develop meaningful relationships with customers, partners and peers to achieve common goals. Courageously drive strategic initiatives and challenge upward and across the IT enterprise
• Possess an in-depth knowledge and stay current with the industry trends and best practices to evaluate and recommend cutting edge technologies, continuously improve what we do and ensure our customer experience is the best it can be. Drive a broader understanding and usage of Data & Analytics platforms and services across the organization