Senior Manager, Cyber Risk & Analysis - Enterprise Services Risk

Senior Manager, Cyber Risk & Analysis – Enterprise Services Risk

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The Enterprise Services Risk organization is expanding with a focus on attracting innovative, pioneering, collaborative, and highly skilled professionals. We operate at the forefront of risk management, providing support for novel and developing technologies, as well as critical business strategies. Diverse perspectives and experiences are valued as we work to redefine the financial sector.

As a Technology Risk Guide Manager on the Tech and Product Risk (TPR) team, you will support the resiliency team within the Cloud Operations Resiliency Engineering (CORE) organization. You will apply your risk management skills and analytical skills to some of our highest‑profile Risk Management, Technology, Cyber, Cloud, and AI projects. You will act as a thought leader across the TPR and CORE teams to develop and support best‑in‑class industry risk solutions in a manner that supports innovation and protects our customers, shareholders and associates.

You will provide direct tech risk guide services into our first‑line resiliency teams, with a specific focus on cloud and AI. Your contributions will drive organizational change through risk identification, measurement, analysis and reporting in order to better manage the company’s technology risks in an open and collaborative environment.

Technology Risk Guides are experienced individuals that deliver value‑added risk management services to our business partners. You will have a high level of exposure across lines of business and have the opportunity to work with Executives to create and implement innovative solutions to identify and mitigate potential risks to the Company, particularly those related to Cloud Infrastructure and the subsequent AI risk.

Proficiency in Cyber and Technology risk management program development and management, with a strong understanding of Cloud platforms and familiarity with AI risk frameworks, are key to success in this role. The successful candidate will be an experienced risk management professional who understands technology functions and organizations, with strong analytical, planning, strategic thinking, organizational and communication skills.

• Serve as a Technology Risk Manager for the Cloud Platforms engineering team to propel technology risk agenda and help CORE make informed decisions.
• Build successful relationships with Tech and other team members to understand the impact of technology risk on critical business processes.
• Perform risk reviews during various processes such as Risk Control and Self Assessments (RCSAs), Process Level Assessments (PLA), Exceptions, Applications, Targeted Risk Assessments and recommend on risk mitigation activities.
• Influence leaders within Tech, Compliance, Cyber Security, second line risk organizations, and Internal Audit on key technology risks and actions needed.
• Conduct periodic risk reviews with the executives and support reporting for technology risk metrics.
• Develop risk analysis, perform deep dive investigations, and drive specific risk initiatives to minimize risk posture and strengthen overall control suite effectiveness.
• Design and support internal risk and control governance processes.
• Identify and implement continual tech risk program enhancements based on industry standards and best practices in alignment with Capital One’s strategic risk direction.
• Support the Enterprise Services (ES) Risk organization by implementing new and innovative ideas.
• Perform high‑context critical thinking and problem solving to address key Capital One challenges as we embark to deliver cutting‑edge Cloud and AI solutions.

• Bachelor's Degree or military experience.
• At least 7 years of experience working in the information technology or risk management industry.
• At least 7 years of experience working on project‑based enterprise initiatives, such as risk, technology or process management.
• At least 7 years of experience supporting, partnering, and interacting with internal and external business clients…