Sr Desktop Support Tech - ON SITE - Local to Richmond, VA

Role: Sr Desktop Support Tech - 100% ON SITE.
Client: TAX - State of Virginia.
Location: Richmond, VA. On-site from Day One. Interview mode:
In Person Only. Parking not provided for contractors. Candidate must be within a 2-hour drive.

• Virginia Tax seeks qualified resource to be responsible for:
• Considerable knowledge of Microsoft Operating systems;
  Windows 10 or higher;
  Working knowledge of MS Office including Outlook and MS365.
• Considerable knowledge of pc hardware, peripherals & networks
• Ability to use software tools (SCCM, Remote Desktop, Dameware etc) to remotely connect to workstations.
• Excellent troubleshooting skills
• Ability to perform software installations, configurations and troubleshooting hardware and software.
• Considerable knowledge of SCCM/SMS
• A strong working knowledge of computer systems, hardware, and software, including drivers and bios.
• Excellent problem-solving, analytical, and team-working skills.
• Excellent customer service, communication and interpersonal skills.
• An openness to learning new technologies.

• Strong working knowledge of computer systems, hardware, and software, including drivers and bios — Required 4 Years
• Excellent problem-solving, analytical, and team-working skills — Required 4 Years
• Excellent communication and interpersonal skills — Required 4 Years
• Demonstrated ability to obtain feedback from customers to improve training methods — Required 4 Years
• Running reports and analyzing common complaints and problems — Required 4 Years
• An openness to learning new technologies. — Required 2 Years
• An openness to learning new technologies. — Required 4 Years

• Mid-Senior level

• Contract

• Information Technology

• Software Development