Partner Success Manager

About Ave Point

Securing the Future. AvePoint is a global leader in data management and data governance. Over 21,000 customers worldwide rely on our solutions to modernize the digital workplace across Microsoft, Google, Salesforce and other collaboration environments. Our global channel partner program includes over 3,500 managed service providers, value‑added resellers and systems integrators, with our solutions available in more than 100 cloud marketplaces.

This role offers the chance to excel as a pre‑sales professional, working with cutting‑edge software solutions. You will collaborate with partner account managers throughout the sales lifecycle of our Elements/Channel business, delivering technical presentations and providing pre‑sales support to partners and customers. Continuous training and mentorship are provided to support your journey to success as a sales engineer.

• Present and demonstrate AvePoint’s product offerings relevant to partners and customers remotely and on‑site.
• Facilitate Solution Discovery, Solution Overview, and Technical Deep Dive sessions.
• Communicate with prospective partners/customers, guiding them through evaluation and selection.
• Build environments tailored for Proof of Concept to illustrate product capabilities.
• Participate in writing proposals for RFIs/RFPs showcasing product value.
• Collaborate with partners to develop joint go‑to‑market strategies and initiatives.
• Assist partners in pre‑sales activities, including solution and technical demonstrations.
• Share product and market information with sales and technical teams.
• Help the sales team align AvePoint technology with partner and customer business objectives.
• Establish relationships with key customer/partner advocates for long‑term solution adoption.
• Develop partner’s buying vision for cost reduction and business agility.
• Support AvePoint Partner and Marketing teams with online and in‑person events (workshops, trade shows, webinars).
• Own technical sales opportunity and partner recruit closure.

• BA/BS in Computer, Technology, Engineering or 5+ years of relevant experience.
• Confident and enthusiastic presentation skills.
• Quick, self‑motivated learner.
• Advanced business and technical communication skills.
• Strategic thinking to help close deals using technical knowledge.
• Understanding of Channel business and ISV partnerships.
• Excellent relationship‑building with customers and colleagues.
• Ability to work individually and collaboratively.
• Willingness to learn and adapt in a dynamic environment.
• Authoritative business analysis capabilities.
• Advanced troubleshooting skills.

• Experience with IT professional topics: server and software installation, configuration, administration (Windows Server, Microsoft SQL Server, Dynamics CRM, SharePoint, Microsoft 365 & Azure).
• Understanding of SharePoint architecture and hybrid deployments.
• Working knowledge of TCP/IP, DNS, SMTP, DHCP.
• Knowledge of SQL Server, IIS, Active Directory.
• Broader knowledge of server and cloud offerings (Office 365, Azure, AWS, Google Cloud) preferred.

Salary Range: $90,000–$130,000 (base only). Total rewards include medical, dental, vision, 401(k) with match, unlimited PTO, and potential bonuses, commissions or equity. Compensation discussions welcome.

Location:

Richmond, VA.

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