Director, Supplier Strategy & Analytics

Supplier Strategy & Analytics Director

CORPAY is currently looking to hire a Supplier Strategy & Analytics Director within our Supplier Network division. This position falls under our Corporate Payments line of business. There are three areas of location we will consider :
Atlanta, Nashville, or Richmond. In this role, you will be responsible for transforming operational insights into actionable improvements across the Supplier Outreach organization. This role combines advanced analytics, systems thinking, and cross‑functional leadership to monitor departmental performance, identify improvement opportunities, and support strategic decision‑making.

The Director will analyze operational and performance data, develop reporting frameworks, and communicate findings clearly to senior leaders as well as front‑line team members. Success in this role requires the ability to influence and lead initiatives within a matrixed environment, guide process optimization efforts, and enhance the supplier experience through data‑backed recommendations.

This position works closely with senior leadership, Supplier Outreach managers, Strategy, Product, Finance, Data Analytics, Technical Support, and other stakeholders to ensure alignment on KPIs, process design, and operational execution. You will report directly to VP, Vendor Enrollment and regularly collaborate with your team and other departments.

The responsibilities of the role will include :

• Analyzing operational data to monitor Supplier Outreach performance, identify trends, and recommend improvements.
• Developing metrics, dashboards, and reporting frameworks to track efficiency, SLA adherence, and quality.
• Translating complex analyses into clear messages tailored to senior executives, managers, and entry‑level teams.
• Conduct root‑cause analyses to diagnose process or system issues and recommend corrective actions.
• Create and maintain success metrics / KPIs for key initiatives and evaluate progress against goals.

• Identifying and prioritizing opportunities to improve supplier outreach processes, systems, and workflows.
• Defining, documenting, and enhancing operational standards, controls, and quality management frameworks.
• Partnering with cross‑functional teams to resolve escalated operational or customer‑experience issues.
• Providing process mapping expertise to ensure consistency, efficiency, and high‑quality execution.

• Leading and influencing teams in a matrixed reporting environment, driving alignment without direct authority.
• Collaborating with stakeholder groups across the organization to clarify requirements and drive improvement projects forward.
• Serving as a trusted partner for leadership on process design, operational strategy, and analytic insights.

• Partnering with product and technical teams to understand system capabilities and ensure performance meets expectations.
• Leading or supporting user acceptance testing (UAT) for system changes and large, complex initiatives.
• Identifying deviations, defects, or breakdowns in system performance and collaborate on solutions.

• Bachelor’s degree required; technical degree preferred (Engineering, Systems Design, Information Systems, etc.).
• 8-10 years of experience in analytics, systems design, operations analysis, process improvement, or quality management.
• Experience with Agile and continuous improvement methodologies preferred.
• Experience leading or influencing cross‑functional teams and driving results in an indirect leadership environment.
• Project management experience with large or complex initiatives is a plus.

• Strong analytical and problem‑solving skills with a data‑driven mindset.
• Ability to interpret complex data and communicate insights effectively to all organizational levels.
• Skilled in process mapping, workflow design, and identifying operational inefficiencies.
• Proficiency in analytical tools such as SQL, Power BI, or similar.
• High‑level proficiency with Microsoft Excel and PowerPoint.
• Creative, innovative thinker…